Michelle Oates
Rochester,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
35
35
years of professional experience
Work History
Scheduler
Corewell Health Beaumont Troy
Troy, Michigan
05.2022 - Current
- Scheduling call-back appointments, 6 month follow-up’s, biopsies and needle localizations.
- Validate that scripts and orders are correct for scheduling.
- Putting orders on for additional exams.
- Print/scan valid scripts into the patient’s order.
- Handled incoming calls from Surgical Boarding, radiologist’s, patient’s, physician’s, doctor offices and staff. Following up on messages throughout the day.
- Review Surgical Schedule daily verifying Needle Localizations for next day.
- Responsible for putting on orders for biopsies/needle localization’s to schedule procedures.
- Reading reports from radiologists to verify approvals for Needle Localizations. Notifying physician’s office and Surgical Boarding for the future scheduling of surgeries.
- Processing pathology/consult reports and routing to appropriate area.
- Assist with requests from management and medical staff.
- Follow-up on missing data.
- Troubleshooting.
Operating Room Secretary
Corewell Troy Beaumont Hospital
Troy
11.2014 - 09.2015
- Answered incoming phone calls from surgeons, nursing staff and ER physicians.
- Scheduled emergency surgeries and process paperwork.
- Responsible for calling in staff and on-call surgeons.
- Make schedule for next day surgeries.
- Put in orders for surgical procedure, lab work, instruments and equipment.
- Process end of shift paperwork.
- Stock operating rooms with appropriate paperwork.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Give end of shift reports to day shift.
Registrar
Corewell Troy Beaumont Hospital
Troy, MI
08.1989 - 04.1998
- Registered patients for their Emergency Room visit.
- Obtained demographic and insurance information.
- Processed admission and discharge paperwork.
- Provide support to physician’s and medical staff.
- Answering phone
- Filing and making copies
Education
High School Diploma -
Harper Woods High School
Harper Woods, MI06-1988
Some College (No Degree) - General
Oakland University
Rochester, MISkills
- Attention to Detail
- Telephone Etiquette
- Computer Skills
- Problem-Solving
- Strong Work Ethic
- Patient Scheduling
- Effective Multitasking
- Teamwork and Collaboration
- Data Entry
- Patient Registration
- Medical Terminology
- Schedule Coordination
- Self Motivation
- Organizational Skills
- Decision-Making
- Effective Communication
- Typing
Timeline
Scheduler
Corewell Health Beaumont Troy
05.2022 - Current
Operating Room Secretary
Corewell Troy Beaumont Hospital
11.2014 - 09.2015
Registrar
Corewell Troy Beaumont Hospital
08.1989 - 04.1998
High School Diploma -
Harper Woods High School
Some College (No Degree) - General
Oakland University