Kimberly Elie-Solorio
Las Vegas,NV
Summary
Driven Certified Pharmacy Technician with 27 years of experience and success in working within fast-paced retail/hospital settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Intermountain Healthcare
Las Vegas, NV
09.2024 - 03.2025
- Maintained compliance with safety protocols and regulatory guidelines for pharmacy operations.
- Supported medication therapy management initiatives to enhance patient care outcomes.
- Provided exceptional customer service by addressing patient inquiries regarding prescriptions.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated directly with doctors offices via telephone, fax and email.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Contributed to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Certified Pharmacy Technician
Wal-Mart Pharmacy
Las Vegas
01.1999 - 03.2025
- Contributed to training new staff on operational procedures and pharmacy best practices.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Collected co-payments or full payments from customers.
- Counted, measured, and compounded medications following standard procedures.
- Reviewed and verified customer information and insurance provider information.
- Performed regular audits to maintain compliance with state regulations and company policies.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Assisted customers with over-the-counter product selection, providing knowledgeable recommendations.
- Developed a systematic approach to organize medications, reducing errors and improving efficiency in the workflow.
- Identified areas for improvement in workflow processes and implemented changes that led to increased efficiency within the pharmacy.
- Implemented measures to minimize wait times for prescription pickups, enhancing overall customer experience.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Set up and modified patient profiles to include current medications and insurance details.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Communicated directly with doctors offices via telephone, fax and email.
- Provided exceptional customer service by addressing patient inquiries regarding prescriptions.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Contributed to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.
- Assisted pharmacists in preparing and dispensing medications accurately and efficiently.
- Managed inventory levels, ensuring timely restocking of pharmaceuticals and supplies.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Coordinated verification and filling of more than 125 daily prescriptions in high-volume retail pharmacy environment.
- Proactively addressed potential conflicts or discrepancies within the pharmacy team to maintain a positive work environment.
- Reduced medication waste by implementing proper disposal procedures compliant with environmental guidelines.
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Entered and processed patients' prescriptions into internal system.
- Resolved third-party billing, computer system and customer service issues.
- Maintained compliance with safety protocols and regulatory guidelines for pharmacy operations.
Certified Pharmacy Technician
Nellis Air Force Base Satellite Pharmacy
Las Vegas, NV
09.2023 - 09.2024
- Assisted pharmacists in preparing and dispensing medications accurately and efficiently.
- Managed inventory levels, ensuring timely restocking of pharmaceuticals and supplies.
- Collaborated with healthcare team members to coordinate medication therapies effectively.
- Utilized pharmacy management software to track prescriptions and manage patient profiles.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Proactively addressed potential conflicts or discrepancies within the pharmacy team to maintain a positive work environment.
- Coordinated verification and filling of more than 100 daily prescriptions in high-volume 800 pharmacy environment.
- Reduced medication waste by implementing proper disposal procedures compliant with environmental guidelines.
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Resolved third-party billing, computer system and customer service issues.
- Maintained compliance with safety protocols and regulatory guidelines for pharmacy operations.
Certified Pharmacy Technician
Spring Valley Hospital CentRx Pharmacy
Las Vegas
11.2022 - 09.2023
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
- Coordinated communication between healthcare professionals to ensure seamless patient care transitions between providers or facilities.
- Participated in continuous professional development opportunities to stay current on industry standards and advancements in pharmaceutical care.
- Managed opening and closing duties for pharmacy.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Supported medication therapy management initiatives to enhance patient care outcomes.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Collected co-payments or full payments from customers.
- Reviewed and verified customer information and insurance provider information.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Assisted customers with over-the-counter product selection, providing knowledgeable recommendations.
- Developed a systematic approach to organize medications, reducing errors and improving efficiency in the workflow.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Set up and modified patient profiles to include current medications and insurance details.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Communicated directly with doctors offices via telephone, fax and email.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Assisted pharmacists in preparing and dispensing medications accurately and efficiently.
- Utilized pharmacy management software to track prescriptions and manage patient profiles.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Coordinated verification and filling of more than 30 daily prescriptions in high-volume 100 pharmacy environment.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained compliance with safety protocols and regulatory guidelines for pharmacy operations.
Certified Pharmacy Technician
Nevada Department Of Corrections
Las Vegas
08.2021 - 11.2021
- Streamlined pharmacy operations through effective organization of supplies, workspace layout optimization, and process improvements.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality. Hi
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Performed regular audits to maintain compliance with state regulations and company policies.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Reduced medication waste by implementing proper disposal procedures compliant with environmental guidelines.
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Assisted pharmacists in preparing and dispensing medications accurately and efficiently.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Education
Bachelor of Arts - Social Work
Louisiana State University of Alexandria
Alexandria,LaHigh School Diploma -
Peabody Magnet High School
Alexandria, La05-1995
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Insurance billing
- HIPAA regulations
- Medication dispensing
- Filling prescriptions
- Pharmacy law compliance
- Inventory management
Certification
- CPhT - Certified Pharmacy Technician
- Pharmacy Technician
- CPR Certification
- Vaccination Certification
Timeline
Certified Pharmacy Technician
Intermountain Healthcare
09.2024 - 03.2025
Certified Pharmacy Technician
Nellis Air Force Base Satellite Pharmacy
09.2023 - 09.2024
Certified Pharmacy Technician
Spring Valley Hospital CentRx Pharmacy
11.2022 - 09.2023
Certified Pharmacy Technician
Nevada Department Of Corrections
08.2021 - 11.2021
Certified Pharmacy Technician
Wal-Mart Pharmacy
01.1999 - 03.2025
Bachelor of Arts - Social Work
Louisiana State University of Alexandria
High School Diploma -
Peabody Magnet High School