Experienced Administrative Manager with a demonstrated history of working in the environmental services industry. Skilled in accounts payable, HR management, budgeting, and contract management. Proficiency with MS Office, Adobe Acrobat and various specialty software platforms
Overview
34
34
years of professional experience
1
1
Certification
Work History
Business Manager
The North Carolina Aquarium on Roanoke Island
Manteo, NC
06.2017 - Current
Supervise administration department, manage accounts payable, purchase orders, contract and grant management, utility tracking, travel coordination, budget management and reporting, maintain compliance with State and Division policy
Accounts payable, purchase orders, HR liaison, credit card reconciliations, contract and grant tracking, utility tracking, fixed asset management, travel coordination, maintain compliance with State and Division policy
Member of NC Aquariums Division Sustainability Committee since its inception in 2016
Manager
Natural Selections
Ocracoke, NC
03.2005 - 12.2013
Responsible for sales and inventory of high-end natural/eco-friendly clothing and gifts, assist clients, train new employees, handle daily sales
Server/bartender
Back Porch Restaurant
Ocracoke, NC
04.2006 - 07.2013
Fine dining food and wine service during high-volume tourist season
Administrative Support Assistant
The North Carolina Center for the Advancement of Teaching
Ocracoke, NC
05.2008 - 04.2009
Processed purchase orders and invoices, purchase requests, travel reimbursements and advances; tracked inventory; researched vendor and product information; purchasing follow-up and vendor contact
Managed and submitted employee time sheets; front desk duties included filing, copying, faxing/scanning, greeting and assisting guests, answering phones, word processing and spreadsheet creation and maintenance
Supervisory Visitor Use Assistant/Fee Supervisor
National Park Service, Cape Hatteras National Seashore
Ocracoke, NC
04.2002 - 12.2005
Supervised operations and employees at NPS campground and boat docks, trained all incoming staff, handled a high volume of public contacts while providing accurate information about area regulations, services and attractions; resolved conflicts and emergencies
Tracked and safeguarded accountable stock, change funds, bank deposits and inventory, processed employee time sheets and fee remittances, purchased supplies and equipment, conducted fee collection audits, interpreted and maintained compliance with NPS fee collection policy for Ocracoke district
7 month seasonal
Sales Associate
Hyde County ABC Board
Ocracoke, NC
10.2004 - 03.2005
Retail sales and ordering of liquor inventory, completed daily and monthly reporting as well as monthly inventory
Archaeological Technician, Office Assistant
SouthArc Archaeological Services, Inc.
Gainesville, FL
10.1999 - 04.2002
Cultural Resource Management- participated in all aspects of contracts, including survey/excavation, mapping, data entry, artifact identification and cataloging: researching, editing and compiling reports; billing, training new employees and other office duties
Assisted with management and marketing of Haile Homestead, a historic property managed by SouthArc
Bookkeeper
The Balloon Lady
San Francisco, CA
12.1998 - 07.1999
Managed accounts receivable/accounts payable using Great Plains and Multiledger accounting software; conducted collection calls, prepared and delivered bank deposits; assisted in event production, deliveries and office sales.
Administrative Assistant/Bookkeeper
Klein & Co. Real Estate and Insurance
San Francisco, CA
05.1997 - 06.1999
Assisted customers with insurance matters, property management liason, maintained computer databases and intake of cash; typing, filing, answering phones
Sales and Administrative Assistant
The IsoDraw Company
Santa Clara, CA
10.1996 - 05.1997
Researched and compiled lists of potential sales leads, cold contacted sales leads, assembled bulk mailings and conference materials, answered phones, conducted internet research; various office duties
Manager/Bartender/Bookkeeper/Server
L'Economie Restaurant
New Orleans, LA
09.1995 - 07.1996
Supervised front of restaurant, including hosting, bartending, training and scheduling, answering phones
Bookkeeping duties included reorganizing filing system, preparing daily records of sales as well as weekly and monthly spreadsheets
Facilitated alcohol/food inventory and purchasing
Assistant Manager
Duck Blind Art Gallery
Duck, NC
06.1992 - 09.1993
Sales, direct dealing with the public and artists; evaluated consumer preferences, ordered merchandise and participated in exhibition installation. Assumed full charge of the shop six days a week; general office duties including answering phones, typing, packing/unpacking merchandise for shipping, daily sales reports.
Education
BA - Art History and French
University of Virginia
Charlottesville, VA
Graduate Study - Archaeology
University of Florida
Gainesville, FL
Undergraduate - Anthropology and French studies
City College of San Francisco
San Francisco, CA
Spring semester abroad - Intensive language and culture study
La Sorbonne
Paris, France
Skills
Customer service
Budget administration
Human resources management
Regulatory compliance
Verbal and written communication
Analytical thinking
Documentation and reporting
Operational oversight
Business administration
Financial administration
Certification
Certified Professional Coder - Medical Coding Sept 2022
Timeline
Business Manager
The North Carolina Aquarium on Roanoke Island
06.2017 - Current
Administrative Associate
The North Carolina Aquarium on Roanoke Island
12.2013 - 06.2017
Administrative Support Assistant
The North Carolina Center for the Advancement of Teaching
05.2008 - 04.2009
Server/bartender
Back Porch Restaurant
04.2006 - 07.2013
Manager
Natural Selections
03.2005 - 12.2013
Sales Associate
Hyde County ABC Board
10.2004 - 03.2005
Supervisory Visitor Use Assistant/Fee Supervisor
National Park Service, Cape Hatteras National Seashore
04.2002 - 12.2005
Archaeological Technician, Office Assistant
SouthArc Archaeological Services, Inc.
10.1999 - 04.2002
Bookkeeper
The Balloon Lady
12.1998 - 07.1999
Administrative Assistant/Bookkeeper
Klein & Co. Real Estate and Insurance
05.1997 - 06.1999
Sales and Administrative Assistant
The IsoDraw Company
10.1996 - 05.1997
Manager/Bartender/Bookkeeper/Server
L'Economie Restaurant
09.1995 - 07.1996
Assistant Manager
Duck Blind Art Gallery
06.1992 - 09.1993
Graduate Study - Archaeology
University of Florida
Undergraduate - Anthropology and French studies
City College of San Francisco
Spring semester abroad - Intensive language and culture study