Kimberly Estabrook
Herndon,VA
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
12
12
years of professional experience
Work History
Front Desk Coordinator
Contact Solutions, A Verint Company
11.2013 - 01.2021
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
- Maintained a clean, organized reception area, creating a welcoming atmosphere for clients and visitors.
- Maintained office supplies by taking inventory and submitted orders for low-stock items.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Contributed positively to the workplace environment through friendly interactions with colleagues while promoting teamwork.
Graphic Design Intern
Comscore, Inc.
06.2013 - 08.2013
- Used Adobe Photoshop, Adobe Illustrator and Adobe Indesign to develop new images.
- Collaborated with the creative team to develop visually appealing graphics for various projects, resulting in increased client satisfaction.
- Participated in brainstorming sessions with cross-functional teams to generate innovative ideas for upcoming projects.
Character Attendant
Walt Disney World
08.2008 - 04.2012
- Managed crowd control during character performances, ensuring guest safety and enjoyment.
- Coordinated break schedules for performers, ensuring seamless transitions between sets.
- Assisted performers with costume preparation and ensured proper fit for optimal performance.
- Maintained cleanliness of character areas, ensuring an inviting environment for guests.
- Supported fellow Character Attendants in their duties as needed, fostering a collaborative work environment focused on guest satisfaction.
- Ensured performer safety by closely monitoring interactions between characters and guests.
Web Design Intern
U.S. Geological Survey
06.2011 - 08.2011
- Enhanced user experience by designing responsive web layouts and interfaces.
- Participated in brainstorming sessions with cross-functional teams to generate innovative ideas for website enhancements.
Education
No Degree - Prerequisites For Nursing
Northern Virginia Community College
Sterling, VA12.2025
Bachelor of Arts - Graphic Design
Flagler College
Saint Augustine, FL04.2012
Skills
- Administrative skills
- Administrative support
- Directing calls
- Listening skills
- Maintaining cleanliness
- Time management
- File management
- Office administration
Timeline
Front Desk Coordinator
Contact Solutions, A Verint Company
11.2013 - 01.2021
Graphic Design Intern
Comscore, Inc.
06.2013 - 08.2013
Web Design Intern
U.S. Geological Survey
06.2011 - 08.2011
Character Attendant
Walt Disney World
08.2008 - 04.2012
No Degree - Prerequisites For Nursing
Northern Virginia Community College
Bachelor of Arts - Graphic Design
Flagler College
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