Hardworking attention to detail that brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of tasks. Meticulous in completing assignments and always ready to help team members.
Overview
30
30
years of professional experience
Work History
Medical Receptionist
Pulmonary Critical Care & Sleep Associates
03.2017 - 06.2019
Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Streamlined appointment scheduling for improved patient flow and reduced wait times.
Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Medical Receptionist /Office Manager
Philip F. Waterman II, M.D.
12.1996 - 12.2016
Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Streamlined appointment scheduling for improved patient flow and reduced wait times.
Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
Medical Receptionist
Bipin D Shah, M.D.
12.1989 - 12.1996
Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Streamlined appointment scheduling for improved patient flow and reduced wait times.
Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Education
High School Diploma -
Riverdale High School
Fort Myers, FL
06.1980
Skills
Payment Collection
Mail Management
Referral Verification
Insurance Verification
Timeline
Medical Receptionist
Pulmonary Critical Care & Sleep Associates
03.2017 - 06.2019
Medical Receptionist /Office Manager
Philip F. Waterman II, M.D.
12.1996 - 12.2016
Medical Receptionist
Bipin D Shah, M.D.
12.1989 - 12.1996
High School Diploma -
Riverdale High School
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