Kimberly Ferguson
Ashland,United States
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Professional in healthcare with solid experience in clinical and administrative duties. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Cleveland Clinic Wooster
06.2013 - Current
- Collected medical history information, communicated with empathy and understanding, and ensured compliance with patient-centered care standards
- Obtain patient vitals including blood pressure, temperature, and diagnostic information with empathy and compassion
- Assisted in scheduling patient appointments, maintaining patient medical records, and updating medical databases
- Demonstrated strong interpersonal and communication skills while interacting with patients, families, and other medical personnel
- Responded to phone call and MyChart messages in a timely manner relaying information to the provider and/or care team
- Prepared and organized patient charts before each day's clinic session began
- Collaborated with local pharmacies to resolve and clarify issues with patient medication
- Administered medications and injections as directed by physicians
- Obtain patient vitals including blood pressure, temperature, and diagnostic information with compassion
- Updated patient records to include all new information
Education
Certied Medical Assistand - Medical Assisting
Ashland County West Holmes Career Center
05.2013
Skills
- In-Depth EPIC Knowledge
- Effective Multitasking
- Strong Organizational Abilities
- Optimistic Mindset
- Prioritization and Scheduling
- Effective Telephone Interaction
- Compassionate Patient Support
- Effective Problem Resolution
- Meticulous Attention to Accuracy
- EPIC knowledge
Timeline
Medical Assistant
Cleveland Clinic Wooster
06.2013 - Current
Certied Medical Assistand - Medical Assisting
Ashland County West Holmes Career Center
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