KIMBERLY FINLEY

• Safely lift, load, unload, and transport baggage, mail and cargo to and from aircraft, in addition to timely connections by guiding incoming and departing aircraft to gate positions.

• Safeguards cargo, baggage and mail from damage, loss and weather.

• Operates baggage scanners and computers to ensure baggage is routed accurately to customer's destination.

• Safely drives and operates ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion.

• Reviewed orders, prepares products for domestic and foreign shipping and verifies outgoing quantities

• Responsible for routing products for proper shipping method, maintaining working supplies and inventory.

• Maintained accurate quality control logs for reporting document type errors, date of receipt errors and image quality.

• Performed cycle counts to insure products were available and shipped to customers in a timely and accurate manner.

• Sorted, picked and scanned packages with RF scanner.

• Processed incoming foreign item checks
• Obtained accounting experience with credits, checks, debits, foreign exchange and converted Canadian checks
• Performed image viewing of lockbox, RDBC scanning with Microsoft office products
• Reviewed and corrected errors according to standard procedures
• Reviewed and processed items for micr/image, gloat, lockbox, remittance, atm deposits, and also entered amounts from courtesy box on checks

• Assisted subject matter expert with interpreting document conversion rules within the DTIG.

• Provided expert advice to subject matter experts, co-workers, program analysts, stakeholders and senior managementregarding quality control data.

• Maintained accurate quality control logs for reporting document type errors, date of receipt errors and image quality. • Applied expert knowledge VA Forms and Correspondence to interpret the Document Conversion Rules (DCR) and Document Identification Guide to perform quality assurance.

• Ability to quickly learn and adapt to third party software, procedures and rules to effectively gather and report data.