KIMBERLY FORD

• Facilitated service initiation and termination for customers, ensuring seamless transitions.
• Developed tailored payment plans, reducing account delinquencies and enhancing customer satisfaction.
• Provided energy assistance guidance, supporting low-income individuals with accessible solutions.
• Delivered professional service, addressing diverse customer needs with efficiency and empathy.
• Remote

Entered patient data with precision to determine Medicare eligibility.

• Inspected parts to ensure there were no defects before installing on engines.
• Maintain a clean work area
• Assisted teammates with installing parts to engines to ensure consistent performance with the load control.

• Assisted the teacher in providing instructional services to students, including some with disabilities.
• Supervised students and implement positive behavior management strategies.
• Prepared classroom materials, projects, exhibits, and displays.
• Performed other duties related to specific programs as directed by School Personnel.

• Assisted clients with finding merchandise and organized the sales floor.
• Practiced loss prevention procedures and performed other retail-related duties as required.
• Complied with customer confidentiality policies and practices.

• Promptly took and delivered guest’s food and beverage order ensuring quality and accuracy.
• Upheld a high level of customer service and guest satisfaction; exhibited a positive attitude.
• Bussed tables, cleaned dining areas, restocked utensils, and calculated customers’ bills.
• Took guest orders and prepared orders to-go.
• Served as direct point of contact for call-in’s and walk-ins.
• Handled cash and credit transactions to close out guest checks.
• Observed and followed policies as they related to customer confidentiality.
• Performed necessary opening and closing procedures to assure efficient operation.

• Checked parts installed in armored trucks to make sure they were installed correctly.
• Documented any defected or damaged parts and maintained a clean and safe working environment.
• Complied with company standards of quality assurance and quantity control.