Experienced, dedicated, self-motivated, and well-qualified licensed practical nurse with a decade of expertise, focused on providing outstanding care while supporting the growth and success of a respected healthcare facility.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Administrative Assistant & Manager
Diesel Domain
Kernersville
10.2023 - 10.2025
Managed office communications and maintained a professional atmosphere.
Assisted in processing invoices and managing vendor relationships with multiple vendors.
Maintained accurate records and updated files regularly for easy access.
Handled incoming calls, directed inquiries to appropriate staff members, assisted with scheduling appointments, and provided general shop information.
Organized and maintained paper filing systems.
Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
Contributed to the team effort by accomplishing related tasks as needed at the request of the company owner.
Pleasantly welcomed visitors and maintained office desks.
Ensured compliance with industry regulations and company/owner policies.
Maintained cleanliness and organization throughout the diesel mechanic shop environment.
Checked fire extinguishers to make sure they were in working order.
Restocked toiletries such as hand towels, soap and toilet paper when necessary.
Swept and mopped floors, ensuring all spills were cleaned up promptly in the office, shop area, bathrooms, and stockroom.
Maintained an inventory of cleaning supplies needed for the shop's upkeep.
Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Kept business entrances clean, tidy and professional in appearance.
Completed in-depth restroom cleanings, as this company was a diesel repair shop, to sanitize partitions, sinks, counters, and mirrors.
Cleared leaves, trash, and debris from walkways and areas around the building entrance, maintaining the cleanliness and appearance of the premises.
Organized storage areas and stockrooms for easy access.
Picked up and delivered back to Diesel Domain automotive parts, equipment, tools, and accessories from retail customers, wholesale accounts, dealerships, and vendors.
Licensed Practical Nurse
Ford, Simpson, Lively & Rice Pediatrics
Winston-Salem
10.2018 - 03.2023
Delivered hands-on nursing care to pediatric patients ranging from newborns to adolescents up to age 22, according to established guidelines and protocols, while utilizing nursing skills and nursing knowledge in a fast-paced primary care clinic setting.
Collected and documented vital signs, growth metrics such as height, weight, and head circumference on infants, and developmental milestone screenings such as ASQ, PHQ9, SWYC, and PSC, assisting in the early detection of health concerns. Performed vision and hearing screenings.
Administered routine immunizations, oral medications, and intradermal, intramuscular, and subcutaneous injections per provider orders, with careful attention to dosage and patient comfort.
Assisted pediatricians during well-child visits, sick visits, and minor in-office procedures, maintaining sterile technique, and ensuring patient and family comfort throughout.
Performed basic clinical tests such as hemoglobin, lead, rapid strep, flu, mono, pregnancy test, urine dip, and glucose checks; prepared specimens for laboratory processing for in-house processing and laboratory send-outs.
Performed treatments such as wound dressings, injections, catheterizations, nebulizing treatments, and ear flushing. Monitored patient responses to treatments
Triaged patient phone calls and in-office concerns using clinical judgment to prioritize care, identified issues, and provided guidance within parameters established by the facility and supervisor, or escalated to providers as necessary. Handled calls from RX refill line, accurately transcribing medication refill requests and forwarding messages to appropriate primary care provider or on-call provider.
Provided compassionate education to patients, parents, and caregivers regarding medication instructions, home care, immunization schedules, growth and development, preventive health practices, care plans, health maintenance strategies, and pediatric care best practices.
Accurately documented all patient interactions, patient information, treatments, and assessments in electronic medical records (EMR), maintaining strict compliance with HIPAA and confidentiality protocols. Documented progress notes for indicated events in a timely manner, in the appropriate portal.
Managed exam room turnover, stocking, and cleaning. Clean and stock weigh stations, nursing stations, sterilization of reusable equipment, and daily infection control procedures in accordance with CDC guidelines.
Monitored vaccine storage and temperature logs to ensure quality and compliance with VFC (Vaccines for Children) program standards.
Supported coordination of care, including follow-up appointments, and specialist referrals.
Collaborated closely with pediatricians, other nurses, medical assistants, medical records staff, scheduling staff, and front office staff to ensure a smooth workflow and high-quality, family-centered care.
Supported clinical staff in managing patient flow and reducing wait times effectively
Participated in educational workshops to enhance pediatric knowledge and maintain competency. Engaged in continuing education activities focused on pediatrics for professional development. Attended staffing meetings to contribute to team discussions and strategy planning.
Follow company policies and procedures within the job description and scope of practice.
Assisted in training new hire clinical staff on day-to-day duties, pediatric care protocols, and best practices.
Responded quickly and appropriately during emergency situations.
Respond to inbox messages in a timely manner, as well as voicemails.
Lead the Reach Out and Read program for the clinic.
Filling out patients' forms and paperwork for providers.
De-escalate situations and resolve conflict by speaking to patients and families using critical thinking skills.
Provided emotional support to patients and their families during difficult times.
Performed venipuncture.
Skills Used: Vital signs. Glucose checks. Nebulizing treatments. Wound care. Medication administration via multiple routes. Performing intradermal TB tests, reading, and administering vaccines IM and orally. I and O catherization. Venipuncture.
Licensed Practical Nurse-Home Health Nurse
Maxim Healthcare Services
Greensboro
07.2015 - 10.2018
Delivered and planned high-quality, patient-centered, one-on-one private-duty nursing care to medically fragile pediatric patients in their home environment, providing consistent, long-term care and support under the direction of a Registered Nurse and in accordance with physician orders while utilizing nursing skills and nursing knowledge.
Assessed patients’ physical, social, emotional needs, monitored vital signs, oxygen saturation, respiratory status, behavioral cues, and overall health to detect early signs of distress or clinical changes and documented any changes in condition to ensure prompt clinical response.
Administered prescribed medications and treatments accurately, including oral, G-tube, and inhalation routes, as permitted by state scope of practice and per physician orders. Documented medication administration and all interventions according to state and agency standards. Verified patient's medications weekly. Call pharmacies for medication refills.
Ensured continuity of care by providing complex clinical care such as wound care, catheter care, ostomy care, tracheostomy care, suctioning, and other skilled nursing procedures in compliance with care plans and care protocols.
Assisted with activities of daily living (ADLs), including hygiene, dressing, mobility, and nutrition support. Assisted with physical and occupational therapy exercises as listed on patient's 485 plan of care.
Educated and guided patients, family members, and other caregivers on medication regimens, disease processes, home safety, self-care techniques, emergency procedures, and equipment use (e.g., suction machines, feeding pumps).
Monitored patient compliance with treatment plans and provided reinforcement and instruction to support care goals.
Collaborated with families, RNs, physicians, teachers, occupational therapists, physical therapists and other members of the care team to follow individualized care plans to ensure coordinated, continuity, and quality of care and timely communication of any changes in patient status.
Telephone patient's providers when indicated obtain medication and other applicable orders. Accurately transcribe and make note of orders that providers have verballed provided. Communicate new orders to home office as well as other nursing staff.
Maintained accurate, thorough, and timely clinical documentation using paper charting on daily care, interventions, and observations, maintaining HIPAA compliance in accordance with state and federal regulations.
Managed enteral nutrition through G-tube feedings, site care, troubleshooting feeding pump alarms, and maintaining nutritional schedules.
Responded promptly to medical emergencies including equipment malfunctions, following established emergency protocols. Alerted families and company of event immediately following activation of EMS when indicated or nurses' ordered interventions for emergencies. Report malfunctioning equipment to DME provider.
Deescalate situations/resolve conflict by speaking to patients and families using critical thinking skills.
Promoted age-appropriate stimulation, developmental progress, comfort, dignity, safety, and routine, adapting care to support the child's developmental needs and family dynamics while maintaining infection control and safety standards in the home environment.
Follow company policies and procedures within job description and scope of practice
Skills Used: Assessment skills, vital signs, glucose checks, nebulizing treatments, wound care assisting with ADLs, Medication administration, chest percussion therapy vests, tracheostomy tube care and changes, gastrostomy tube care and changes, administering feedings by gravity bolus and continuous feed, experience with kangaroo joey feeding pumps, use of AFOs and other braces, suctioning nares and orally with yaunker and sleeved suction catheters, accessing port-a-cath, manual disimpaction, intermittent catherization, bladder irrigations, experience with foley, mitrofanoff, and suprapubic catheters, superior communication skills, strong interpersonal skills, remarkable autonomy, infection control. g feedings by gravity bolus and continuous feed, experience with kangaroo joey feeding pumps, use of AFOs and other braces, suctioning nares and orally with yaunker and sleeved suction catheters, accessing port-a-cath, manual disimpaction, intermittent catherization, bladder irrigations, experience with foley, mitrofanoff, and suprapubic catheters, superior communication skills, strong interpersonal skills, remarkable autonomy, infection control.
Conducted intake screenings for all newly admitted inmates, including thorough medical histories, mental health evaluations, TB testing, vital sign assessments, medication reconciliations, and risk evaluations for communicable diseases or suicide/self-harm
Delivered comprehensive nursing care to incarcerated individuals in a medium-security correctional setting, ensuring the physical and mental health needs of a diverse population were met while utilizing nursing and communication skills.
Maintained detailed, timely, and confidential documentation using electronic medical records (EMR) systems, ensuring legal and clinical accuracy in compliance with HIPAA, NCCHC, and facility regulations.
Administered prescribed medications to a high-volume inmate population, following strict security protocols during medication pass (med pass), ensuring accurate documentation, proper dosage, and observing for adverse drug reactions when needed to fill in for the medication technician.
Ensured sharps (needles, lancets) were securely stored, inventoried, and handled according to facility protocols and regulatory guidelines. Conducted sharps counts at the beginning and end of every shift. Alerted charge nurse that counts were correct at each count.
Provided assistance with ADLs when needed to medically fragile inmates located in the infirmary.
Monitored, communicated, and referred patients' medical and mental health conditions to the right health care professional. Telephone medical conditions that require essential medications to be started immediately to on-call provider by the end of the shift.
Coordinated with medical professionals and ensured continuity of care by scheduling chronic care visits when indicated. Recommended patients to seek provider care when direct referral is not indicated.
Assisted in the ongoing monitoring and treatment of chronic health conditions such as diabetes and hypertension, ensuring continuity of care and compliance with treatment plans.
Assisted with triage and sick call assessments, evaluating a wide range of complaints from acute illnesses and injuries to chronic condition management; prioritized care and escalated concerns to medical providers as needed.
Obtained vital signs, provide initial wound care, tuberculosis skin testing, perform venipuncture for blood specimen collection, including lung sounds and peak flows for inmates with respiratory conditions at intake.
Collected urine specimens from female patients to test for pregnancy. Perform urinalysis on pregnant females.
Followed company policies, standing orders, and pathways for certain conditions to start treatment.
Educated inmates on health conditions, medication adherence, hygiene practices, substance abuse recovery, and preventive care within the constraints of the correctional setting.
Stocked and cleaned all work areas.
Acquired signatures for consent to treat. Fill out documents for faxing (i.e. releases of information).
Completed progress note documentation for indicated events (contact with pharmacies, charge nurse calls, Code Orange calls, restraint checks, direct deposit, etc) in a timely manner.
Responded rapidly to in-facility medical emergencies including seizures, assaults, suicide attempts, allergic reactions, chest pain, and drug withdrawals; provided first aid, CPR, or urgent interventions within the scope of practice.
Checked restraints and assess patients while in restraint chair at regular intervals per protocol.
Verified patient's reported medications by contacting pharmacies by telephone and reporting this information to on call provider when indicated.
Determined when to place patients on special watches such as drug watches, active suicide watch, mental health observation, and alcohol watches at intake. Initiate the paperwork for these situations and provide them to the charge nurse. Monitored and documented behavior of inmates on suicide watch or detox protocols (Scored patient for detoxing from drugs and alcohol using CIWA and COWS forms) and coordinated care with behavioral health team and medical provider based on inmate’s condition.
Deescalated situations by talking to inmates using critical thinking skills.
Maintained professional boundaries and situational awareness at all times, balancing compassionate care with security, safety, and institutional policy adherence.
Skills Used: Assessment skills. Vital signs including peak flows. Nebulizing treatments. EKGs. Documenting using SOAP format. Wound care. Assisting with ADLs. Medication Administration, Perform intradermal tuberculin skin tests. Reading TB tests. Venipuncture. Obtain verbal & telephone orders from on call provider. Transcribe orders. Obtain medical history. Assist in emergencies. Infection control. Interpersonal skills. correctional environment awareness, emergency response, mental health involvement, and attention to security protocols.
Education
DIPLOMA IN PRACTICAL NURSING -
Forsyth Technical Community College
Winston-Salem, NC
07.2013
DIPLOMA IN GENERAL OCCUPATION TECHNOLOGY -
Surry Community College
Dobson, NC
12.2008
Skills
Vital signs
Glucose checks
Nebulizing treatments
Basic wound care
Medication administration
Performing and reading intradermal TB tests
Administering vaccines IM and orally
I and O catherization
Venipuncture
Assessment skills
Chest percussion therapy vests
Tracheostomy tube care and changes
Gastrostomy tube care and changes
Administering feedings by gravity bolus and continuous feed
Experience with kangaroo joey feeding pumps
Use of AFOs and other braces
Suctioning nares and orally with yaunker and sleeved suction catheters
Accessing port-a-cath
Manual disimpaction
Intermittent catherization
Bladder irrigations
Experience with foley, mitrofanoff, and suprapubic catheters
Superior communication skills
Strong interpersonal skills
Remarkable autonomy
Infection control
Documenting using SOAP format
Obtain verbal & telephone orders from on call provider
Transcribe orders
Obtain medical history
Assist in emergencies
Customer service
Document organization
Time management
Team collaboration
Conflict resolution
Confidentiality handling
Attention to detail
Problem solving
Patient education
Clinical documentation
Multitasking and organization
Document scanning
Scheduling appointments
Customer engagement
Vendor engagement
Telephone reception
Scanning and copying
Certification
American Heart Association Healthcare Provider CPR certification, Ongoing, 08/01/04, 10/24
Office Medical Assistant/Office Administrative Assistant at Thomas and LewinOffice Medical Assistant/Office Administrative Assistant at Thomas and Lewin