Dynamic Certified Medical Assistant with extensive experience across diverse clinical and remote healthcare settings, skilled in Cerner, EMRs and patient evaluation. Bilingual and self-motivated, I excel in providing patient-focused care and maintaining organized treatment rooms. Proven ability to enhance office efficiency and deliver exceptional customer service, ensuring a positive experience for patients and their families.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Remote CMA RPM/CCM Care Coordination
RPMCares PLLC
08.2025 - Current
Managed remote patient monitoring operations, ensuring accurate data collection and effective communication with healthcare providers.
Conducted thorough reviews of patient metrics, promptly notifying providers of any irregularities in blood pressure, glucose, weight, and pulse levels to ensure timely intervention.
Engaged with over 200 patients monthly to coordinate and complete CCM calls, focusing on comprehensive care management.
Ensured timely submission and approval of documentation to comply with CMS standards.
Certified Medical Assistant
University Medical Center Neurosurgery Clinic
11.2019 - 08.2023
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Sanitized, restocked and organized exam rooms and medical equipment.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Completed clinical procedures and gathered patient data for interpretation by physician.
Prepared initial patient charts for admission.
Scheduled appointments for there exams as in mri, CT scans and there follow up appointments to come back to see the physician. Answer phones, authorizations for the insurance and give great customer service to our patients.
Called and faxed pharmacies to submit prescriptions and refills.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Documented vital signs and health history for patients in clinic and hospital environments.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Arranged pre-operative and post-operative appointments for surgical patients.
Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
Educated patients about surgeries and provided treatment plan documentation.
Radiology Patient Coordinator
Midland Memorial Hospital
10.2018 - 11.2019
Gathered patient information such as doctors orders ,vitals, height and weight to prepare for orders.
Used Cerner to document patient information
Provided patient centered care to ensure highest quality treatment.
Managed 30+ incoming calls from patients, directing them appropriately while maintaining confidentiality at all times.
Certified Medical Assistant
University Medical Center Of El Paso
07.2013 - 10.2018
Prepare treatment rooms for patients examination, keeping the rooms neat and clean
Interview patients to obtain medical information and measure their vital signs, weight, and height
Show patients to examination rooms and prepare them for the physician
Perform general office duties, such as answering telephones, taking dictation or completing insurance forms
Schedule appointments for patients
Contact medical facilities or departments to schedule patients for test or admission
Collect laboratory specimens, log the specimens, and prepare them for testing
Record patients medical history, vital statistics, or information such as test results in medical records
Accountable for using NexGen, EMR, Cerner to input patients information
Collaborated with medical and administrative personnel to maintain a patient-focused, engaging and compassionate environment.
Education
Certified Medical Assistant - Certified Clinical Medical Assistant
Southwest University At El Paso
El Paso, TX
2013
High School Diploma - undefined
Socorro High School
El Paso, TX
2007
Skills
Administrative
Bilingual (Spanish)
Cerner/ECW Software
Communication
Detail oriented
Teamwork
Multitasking
Patient focused care
Project coordination
Self motivated
Vital sign measurements
HIPAA compliance
Certification
CPR certified through American Heart Association
Certification clinical medical assistant
Timeline
Remote CMA RPM/CCM Care Coordination
RPMCares PLLC
08.2025 - Current
Certified Medical Assistant
University Medical Center Neurosurgery Clinic
11.2019 - 08.2023
Radiology Patient Coordinator
Midland Memorial Hospital
10.2018 - 11.2019
Certified Medical Assistant
University Medical Center Of El Paso
07.2013 - 10.2018
Certified Medical Assistant - Certified Clinical Medical Assistant