Yarixa Maltos

Providing education on how to use monitoring devices and equipment. Ensuring all necessary consents and orders are in place. Daily monitoring of biometric data from devices such as blood pressure, glucose, and weight. Identifying abnormal readings and trends and following escalation protocols to notify healthcare providers of any critical findings. Performing remote assessments and triage based on patient- submitted data and symptoms. Implementing promoting adherence to, and continuously tracking individualized care plans in collaboration with the provider. Performing monthly engagement calls to assess patient condition, address concerns, and review progress.

Communicating with patients and their families about their monitored conditions, goals, and progress. Troubleshooting devices, connectivity, and patient usage issues. Maintaining accurate and compliant documentation of patient data, interactions, and progress and electronic health records (EHR) and RPM platforms.

Verified insurance information, collected payments, and scheduled appointments. Answered incoming calls in a professional manner. Access patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations. Documented and manage patient information in the computer system assist with scheduling follow up appointment according to provider availability.

Schedule appointment for patients via phone and in person. Conducted insurance verification, pre-certification and pre-authorization functions. Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients. Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times. Answered phones, scheduled appointments and manage patient flow while greeting visitors in a professional manner.