Kimberly Garcia Sanchez
Reno,NV
Summary
As a customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and meeting team or personal expectations. Willingness to take on added responsibilities to meet team goals and help other's if needed. Reliable and adaptable with excellent communication and problem-solving skills. With an addition of pursing an IT career. Such as having experience in computer repairs and data wiping.
Overview
4
4
years of professional experience
Work History
Computer Repair Technician
Sage Sustainable Electronics
2025.02 - 2026.05
- Diagnosed and repaired computers, desktops, printers hardware and software issues for optimal performance.
- Provided technical support to clients, addressing inquiries and resolving problems efficiently.
- Performed routine maintenance on various computer systems, enhancing longevity and reliability.
- Ensured clients information went through data security to be ready for resale
Jewelry Sales Associate
Valliani Jewlers
2024.09 - 2025.02
- Assisted customers with jewelry selection, enhancing their shopping experience and product knowledge.
- Educated clients on gemstone characteristics and care techniques, which then gained their trust and repeated business.
- Maintained visual merchandising standards to highlight featured collections and seasonal promotions effectively.
- Collaborated with team members to achieve sales targets through effective communication and teamwork.
Fragrance Vendor
Macy's
2021.11 - 2024.09
- Educated customers on fragrance products, enhancing their shopping experience to find a fragrance to fit their needs.
- Maintained a clean and organized sales floor, to ensure a enjoyable shopping experience for customers.
- Achieved monthly sales targets through consistent upselling and cross-selling of complementary products
- Shelved and merchandised new products to seem visually appealing and organized displays for optimal sales
Education
Associates Of Cyber Security - Cyber Security
TMCC
Reno, NVHigh School Diploma -
RISE Academy For Adult Actievement
Reno, NV06.2022
Skills
- Basic knowledge and IT skills
- Fluent bilingualism in Spanish and english
- Ability to learn and improve skills quickly
- Exceptional customer service
- Able to work in a team and or alone when needed
- Time management
- Problem-solving skills
- Goal oriented
Languages
Spanish
Native or Bilingual
Timeline
Computer Repair Technician
Sage Sustainable Electronics
2025.02 - 2026.05
Jewelry Sales Associate
Valliani Jewlers
2024.09 - 2025.02
Fragrance Vendor
Macy's
2021.11 - 2024.09
Associates Of Cyber Security - Cyber Security
TMCC
High School Diploma -
RISE Academy For Adult Actievement