Kimberly Garciduenas
Friendswood,TX
Summary
Seasoned General Manager with proven leadership skills. Background includes managing diverse teams, strategic planning and business development in fast-paced environments. Known for improving operational efficiencies, driving revenue growth and fostering customer satisfaction. Committed to building strong team cultures that encourage innovation and openness.
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
21
21
years of professional experience
Work History
General Manager
The UPS Store Inc.
Friendswood, TX
09.2008 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Assistant Manager
Wendys Restaurant
Houston, TX, TX
05.2003 - 09.2008
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
Education
Dental Assisting Certification - Dental Assisting
UT Health / Science
Houston, TX07-2017
Business Administration And Management
Texas School of Business
Friendswood, TX05-2004
Skills
- World-Class Customer Service
- Staff Supervision
- Expense Control
- Vendor Sourcing
- Knowledge of logistics
- Efficient Typing
- Multi tasking
Special Certifications
- Texas Notary Public
Timeline
General Manager
The UPS Store Inc.
09.2008 - Current
Assistant Manager
Wendys Restaurant
05.2003 - 09.2008
Dental Assisting Certification - Dental Assisting
UT Health / Science
Business Administration And Management
Texas School of Business