Motivated Patient Account Representative offering twenty years of healthcare and customer service experience. Highly effective time management, conflict resolution and communication skills.
Overview
31
31
years of professional experience
Work History
Patient Account Representative
George Regional Health System Hattiesburg Clinic
Lucedale, MS
12.2001 - Current
Contacted patients after insurance was calculated to obtain payments.
Maintained office inventory and organized supplies for efficiency and expected needs.
Worked with customer to create debt repayment plan based on current financial condition.
Processed debtor payments and updated accounts to reflect new balance.
Entered client details and notes into system for interdepartmental access and review.
Pharmacy Technician
Edwards Discount Drug
Lucedale, MS
02.1992 - 12.2001
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Counted and labeled prescriptions with correct item and quantity.
Stocked, labeled and inventoried medication to keep accurate records.
Care Management Manager, Social Work and RN Care Managers at Intermountain Health, St. George Regional HospitalCare Management Manager, Social Work and RN Care Managers at Intermountain Health, St. George Regional Hospital