Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Goff

Moss Point,Mississippi

Summary

Motivated Patient Account Representative offering twenty years of healthcare and customer service experience. Highly effective time management, conflict resolution and communication skills.

Overview

31
31
years of professional experience

Work History

Patient Account Representative

George Regional Health System Hattiesburg Clinic
Lucedale, MS
12.2001 - Current
  • Contacted patients after insurance was calculated to obtain payments.
  • Maintained office inventory and organized supplies for efficiency and expected needs.
  • Worked with customer to create debt repayment plan based on current financial condition.
  • Processed debtor payments and updated accounts to reflect new balance.
  • Entered client details and notes into system for interdepartmental access and review.

Pharmacy Technician

Edwards Discount Drug
Lucedale, MS
02.1992 - 12.2001
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.

Education

High School Diploma -

George County High School
Lucedale, MS
05.1987

Skills

  • Patient Contact
  • Paperwork Processing
  • Scheduling of appointments
  • Answering multi phone lines
  • All office related procedures
  • Updating Customer Accounts
  • Problem Investigations

Timeline

Patient Account Representative

George Regional Health System Hattiesburg Clinic
12.2001 - Current

Pharmacy Technician

Edwards Discount Drug
02.1992 - 12.2001

High School Diploma -

George County High School
Kimberly Goff