Hi, I’m
Kimberly Goode
Lagrange,GA
Summary
Experienced in team leadership, strategic planning, and operations management. Leveraging effective communication and organizational skills to drive project success. Proven track record of fostering productive work environments and consistently achieving goals. Adept at creating a positive impact within organizations.
Overview
17
years of professional experience
Work History
FEMA
Customer Service Representative
01.2019 - 01.2025
Job overview
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Well star Health System
Payroll Clerk
01.2015 - 01.2019
Job overview
- Processed employee’s paychecks, Data Entry, filled paperwork information, Notarized important documents
Pruitt Health
Dietary Aide
01.2013 - 01.2015
Job overview
- Wrapped and placed silverware on tables, dishwasher, prepared food for the senior citizens, and provided customer service for the visitors
Southern Union State Community College
Library Assistant
01.2009 - 01.2012
Job overview
- Checking students in for a computer, assisting with their copies and faxing important documents, shelving all the books, and making sure the library was neat and in order
Tanner Health Systems
Office Assistant
01.2008 - 01.2009
Job overview
- Basic office duties-filing, faxing, answering multiple line phone, and keeping the organization of the office
Education
Southern Union State Community College
Southern Union State Community College from Business Management
01.2012
University Overview
GPA: 3.2
Independence University
Independence University from Business Management and Accounting
01.2018
University Overview
GPA: 3.0
Skills
- Microsoft Word
- PowerPoint
- Publisher
- Access
Timeline
Customer Service Representative
FEMA
01.2019 - 01.2025
Payroll Clerk
Well star Health System
01.2015 - 01.2019
Dietary Aide
Pruitt Health
01.2013 - 01.2015
Library Assistant
Southern Union State Community College
01.2009 - 01.2012
Office Assistant
Tanner Health Systems
01.2008 - 01.2009
Independence University
Independence University from Business Management and Accounting
Southern Union State Community College
Southern Union State Community College from Business Management
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