Kimberly Hanson
La Grande,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Bartender Supervisor
Bud Jackson's Eatery & Taps
08.2008 - Current
- Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.
- Streamlined bar operations for increased efficiency by implementing new inventory management systems.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Improved staff performance through comprehensive training programs and regular feedback sessions.
- Managed staff scheduling to optimize coverage during peak hours and minimize labor expenses.
Supervisor
Pizza Hut
04.2004 - 08.2008
- Collected, arranged, and input information into database system.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Supervisor of Factory Operations
Fleetwood Travel Trailers
07.1994 - 01.2004
- Reduced machine downtime for increased productivity by conducting regular maintenance checks and addressing issues promptly.
- Improved employee performance with comprehensive training programs tailored to individual skillsets and job requirements.
- Enhanced workplace safety, implementing strict protocols and conducting regular inspections to minimize accidents.
- Led productive, motivated and loyal manufacturing team and generated factory-wide customer focus and pride in workmanship.
- Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
Education
Associate of Science - Information Technology
University of Phoenix
Tempe, AZ02.2009
High School Diploma -
La Grande High School
La Grande, OR05.1993
Skills
- POS system operation
- Task delegation
- Resource allocation
- Organizational Skills
- Conflict Resolution
- Decision Making
- Critical Thinking
- Data Analysis
- Customer Service
- Time Management
- Computer Literacy
- Problem Solving
Timeline
Bartender Supervisor
Bud Jackson's Eatery & Taps
08.2008 - Current
Supervisor
Pizza Hut
04.2004 - 08.2008
Supervisor of Factory Operations
Fleetwood Travel Trailers
07.1994 - 01.2004
Associate of Science - Information Technology
University of Phoenix
High School Diploma -
La Grande High School
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