Kimberly Harrell
Dallas,OR
Summary
Results-driven retail professional with 15+ years of experience supporting store operations, training associates, and leading daily sales floor execution. Skilled in payroll, scheduling, visual merchandising, and customer recovery, with a strong focus on productivity, brand standards, and profitability.
Overview
17
17
years of professional experience
Work History
Acting Store Manager
Lane Bryant
Keizer, Oregon
01.2010 - Current
- Oversaw daily store operations, including opening, closing procedures, and cash handling, to maintain efficiency.
- Managed staffing schedules, payroll tasks, and shift coverage to ensure optimal store operation.
- Coached associates on customer service, fitting room support, and selling standards.
- Trained team members on Lane Bryant product knowledge and brand policies.
- Monitored inventory, replenishment, and merchandise presentation across departments.
- Directed visual merchandising to match Lane Bryant floor sets and promotions.
- Analyzed store reports to identify sales trends and operational efficiencies. and guided sales performance discussions with team.
- Developed strategies to maximize sales and profitability.
- Analyzed customer feedback to implement operational improvements and enhance customer satisfaction.
- Improved work flow by implementing effective hiring and management practices. productivity by hiring, managing and developing top talent.
- Recruited, trained and supervised new employees.
- Delegated work to staff, setting priorities and goals.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Supported Lane Bryant store operations and daily sales floor execution.
Education
South Salem High School
Salem, OR01-1988
Skills
- Retail operations
- Sales analysis
- Store merchandising
- Staff scheduling
- Employee training
- Team leadership
- Customer service
- Multitasking and organization
- Problem solving
Timeline
Acting Store Manager
Lane Bryant
01.2010 - Current
South Salem High School