Kimberly Harris
Liverpool
Summary
Dynamic Medical Assistant with extensive experience at CareWell Urgent Care, skilled in patient care and EMR management. Proven ability to enhance patient satisfaction through effective scheduling and communication. Proficient in phlebotomy and CPR, consistently ensuring high-quality clinical support and maintaining strict HIPAA compliance.
Overview
16
16
years of professional experience
Work History
Medical Assistant
Podiatry Services Of Cny
08.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Surgical Scheduler Coordinator
Neurologic Associates
01.2020 - 07.2023
- Demonstrated adaptability by managing unexpected schedule changes or emergencies, ensuring minimal disruption to other scheduled surgeries.
- Reduced patient wait times by effectively coordinating with surgeons, nurses, and support staff.
- Supported successful surgical outcomes by ensuring accurate documentation of patient medical histories, insurance information, and surgical consents.
- Elevated the reputation of the surgical department by consistently delivering high-quality scheduling services, leading to increased referral rates from physicians.
Medical Assistant
CareWell Urgent Care
10.2013 - 01.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
EMT-Basic
Guardian Ambulance
01.2009 - 10.2014
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient histories to assess and prioritize levels of care.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Administered CPR, oxygen and other life-saving medical treatments.
- Assessed medical conditions of patients in pre-hospital settings.
- Responded to 911 calls for medical emergencies.
- Transported patients to medical facilities and provided transportation to follow-up appointments.
Education
No Degree - Medical Assistant
Salter School
Tewksbury, MA10-2012
No Degree - EMT-B
Lowell EMS Training INC
Lowell, MA01-2009
GED -
Lowell Adult Learning Center
Lowell, MA11-2005
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Phlebotomy
- Procedure assistance
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Medical procedures
- Maintaining confidentiality
- Insurance verification
- Sterilization techniques
- First aid
- Equipment sterilization
- Emergency response preparedness
Timeline
Medical Assistant
Podiatry Services Of Cny
08.2023 - Current
Surgical Scheduler Coordinator
Neurologic Associates
01.2020 - 07.2023
Medical Assistant
CareWell Urgent Care
10.2013 - 01.2018
EMT-Basic
Guardian Ambulance
01.2009 - 10.2014
No Degree - Medical Assistant
Salter School
No Degree - EMT-B
Lowell EMS Training INC
GED -
Lowell Adult Learning Center
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