KIMBERLY HORTON
Clay Twp,MI
Summary
My work history spans a variety of job descriptions and has allowed me to develop my skills throughout the 20+ years of working in a Licensed setting. The skills that I feel are necessary to become successful in any position: patience, problem solving, multitasking and prioritizing to name a few. These skills, in addition to self-motivation, determination, reliability and excellent work ethic drive to meet or exceed expectations. My heart and passion remains in providing the best care and services to the people served and work with.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Corporate Trainer and Regional Director
Adult Learning Systems Lower Michigan
09.2019 - Current
- Streamline onboarding processes, resulting in prompt new hire orientation for new employees.
- Complete new hire and annual Respirator Testing following MIOSHA requirements for all Macomb County employee's.
- Monitored compliance with mandatory training requirements by running monthly and quarterly reports reducing regulatory and contractual risks for the organization.
- Collaborate with management to identify company training needs and scheduling.
- Monitor employee progress and offered assistance through challenges, providing feedback to management for a higher success rate.
- Conduct evaluations and observed employee performance to identify areas of needed improvement.
- Prepare educational materials.
- Update and implemented training procedures.
- Host demonstrations and one-on-one training sessions.
- Maintain records on attendance and participation.
- Held online and conference call training session to accommodate off- site employees.
- Develop and responded to incoming and outgoing correspondence.
- Improved organizational efficiency and control costs by advocating and successfully gaining permission from Macomb County CMH to provide the Medication Demonstration Skills tests to our new employee's so that they could become certified in a timely manner.
- Train and mentored new personnel hired to fulfill various roles.
- Create training schedules for all employee's throughout several counties.
- Facilitate virtual, in-person and blended learning sessions.
- Built and maintained professional relationships with Macomb County CMH Department and other Providers.
- Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring.
- Data entry, retrieving and uploading required certificates to individual employee records to maintain compliance.
- Coordination of Corporate Training and County Training.
- Hosts the following training sessions on a corporate level: General Training, Supervisory Training Track, Human Resources, Fiscal, Program, Health and Safety, Medical Coordinator, Health & Medication Administration and Licensing.
- Completes all on-boarding for Macomb County area, schedules new hires for required training, collect required documents from new hires and provide them to the HR Department.
- Conducts Interviews as needed to assist HR.
- Certified First Aid and CPR Instructor through Red Cross, schedule and host classes for all new employee's.
- Improved employee retention rates with ongoing professional development opportunities.
- Regional Director job duties consist of being on call 24/7 for site emergencies and shift coverage, monitoring the Licensed Facility to maintain contractual and Licensing standards, monitoring and assisting with updating resident records, monitoring and assisting with payroll completion, overseeing site schedule, completing Manager Monthly Reports, reviewing site audits and signing off, monitoring site funds ( petty cash, EBT, per diem, Cost of Care and emergency funds ) for accuracy.
Residential Program Supervisor
Adult Learning Systems Lower Michigan
07.2019 - 09.2019
- Uploading documents into ICM for Bayridge, obtaining signatures on ALS-LM forms and guardianship papers to stay within compliance and meet CARF, Licensing, ORR and ALS-LM standards
- Renamed documents according to naming convention
- Maintaining Program Standards, completing direct care and working with Administrative Supervisor with a team approach
- Teaching/Training the RST class for new hires weekly and as needed
- Assisting/Conducting interviews as needed
- Trained a new Medical Coordinator for Bayridge
- Set up Medical Coordinator desk with small filing system to ensure her area is kept organized, easy for anyone to follow and placed notes within the files as additional helpful instruction
- Following Program Supervisor Job Description.
Regional Director
Adult Learning Systems Lower Michigan
07.2015 - 06.2018
- Attended weekly/bi-weekly meetings with the CEO to discuss strategies
- Recruited and trained multiple internal candidates for potential management role opportunities
- Managed multiple team members across several departments
- Coordinated/conducted monthly leadership meetings to educate team members on best practices to optimize productivity
- Negotiated and finalized contracts with new and existing consumers
- Reduced financial inconsistencies while assessing and verifying county billing and shortfall reports
- Increased operational efficiency by leading staff development and business planning
- Oversaw multiple staff to mentor on operations activities and boost productivity
- Implemented innovative programs to increase employee loyalty and reduce turnover
- Hired and trained multiple of staff
- Oversaw up to multiple projects at a time without sacrificing standards
- Trained, coached and mentored staff to ensure smooth adoption of new program
- Supported regulatory compliance by conducting Health and Safety audits as well as Program Audits to ensure adherence to protocol
- Completed on call duties 24/7
- Produced multiple reports per week to analyze job performance against team goals.
Administrative Supervisor
Adult Learning Systems Lower Michigan
04.2003 - 06.2016
- Complete payroll and schedules while staying within 3% of the site contract hours
- Evaluates each staff person, giving constructive feedback for improvement
- Holds staff and participant meetings
- Completes participant entries and discharge
- Works in consultation with funding agency to maintain current Plans of Service, Annual Assessments and Nursing Assessments
- Review and monitor staff daily documentation for accuracy
- Conduct Program audits within the Corporation to assure company policy and standards are upheld by each site
- Obtain and pass Licensing inspections from the State of Michigan, as well as; Macomb County Community Mental Health, Recipient Rights and other internal audits
- Create and manage site filing system in an organized fashion according to policy
- Monthly billing
- Monthly, quarterly and annual reports
- Manage and budget site funds while making sound fiscal decisions
- Monitors H&S/OSHA requirements reporting any irregularities
- Available on-call 24 hours if needed
- Perform Direct Care, Program Coordinator and Medical Coordinator job duties in case of emergencies or on-site need.
FA/CPR Instructor
Adult Learning Sytems Lower Michigan
09.2005 - 09.2008
Assistant Supervisor
Blue Water Developmental Mental Housing
05.1998 - 04.2003
- Managed Program paperwork and reviewed staff documentation for accuracy
- Collected data to improve site functioning and completed monthly, quarterly and annual reports
- Developed staff schedules and accurately reported to fiscal department
- Completed payroll
- Trained staff in day to day operations
- Managed site file system efficiently and according to policy
- Conducted monthly staff meetings
- Worked in consultation with contract agency to insure active treatment was accomplished as an advocate for those being served
- Submitted billing in a timely and accurate manner
- Several other tasks assigned by Director.
Education
GED -
Marine City High School
Skills
- Staff motivator, leadership and efficient multitasking
- Positive attitude, goal oriented
- Conflict resolution
- Organization, Filing, uploading documents and data archiving
- Excellent planner and coordinator
- Billing, budgeting, excellent communication, documentation, handling company funds
- Program management
- Regulatory compliance
Certification
- Macomb County Community Mental Health
- St.Clair County Community Mental Health
- First Aid and CPR
- Licensing and Regulatory Affairs
- Several Certifications through Relias Training.
- Mala Certification, Lansing Michigan.
- Certified Medication Administration.
- Working with challenging people.
Accomplishments
In 2003 I was hired as a Direct Care Worker for Adult Learning Systems Lower Michigan. During my employment, I have had the opportunity to work in almost every position: Direct Care worker, Medical Coordinator, Residential Supervisor, Administrative Supervisor, Programs Supervisor, FA/CPR Instructor, RST Trainer, Regional Director and last the position held as a Corporate Trainer. The CEO was my direct supervisor. I was able to showcase my hard work, honesty and work ethic. Her standards and expectations were high, I learned so much from her as well as the Administrative team. In June 2018, my mother had broken both of her ankles and I took a leave of absence to care for her during recovery. This is why you may notice a gap in my employment, upon my return to work, I had applied for the Corporate Training position and received the promotion. I am currently still in this position as well as Regional Director duties in a Licensed Home.
Timeline
Corporate Trainer and Regional Director
Adult Learning Systems Lower Michigan
09.2019 - Current
Residential Program Supervisor
Adult Learning Systems Lower Michigan
07.2019 - 09.2019
Regional Director
Adult Learning Systems Lower Michigan
07.2015 - 06.2018
FA/CPR Instructor
Adult Learning Sytems Lower Michigan
09.2005 - 09.2008
Administrative Supervisor
Adult Learning Systems Lower Michigan
04.2003 - 06.2016
Assistant Supervisor
Blue Water Developmental Mental Housing
05.1998 - 04.2003
GED -
Marine City High School
- Macomb County Community Mental Health
- St.Clair County Community Mental Health
- First Aid and CPR
- Licensing and Regulatory Affairs
- Several Certifications through Relias Training.
- Mala Certification, Lansing Michigan.
- Certified Medication Administration.
- Working with challenging people.
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