Kimberly Hubbard
Sanford,USA
Summary
Driven by a strong work ethic and commitment to professional accountability. Equipped with strong problem-solving abilities, attentiveness to detail, willingness to learn, and excellent communication skills. Eager to contribute to team success and achieve positive results. Hardworking and passionate job seeker ready to tackle new challenges.
Overview
16
16
years of professional experience
Work History
Kennel Manager
Tarheel Canine Training
Sanford
08.2023 - Current
- Stepped into cross-functional administrative roles to support critical daily operations. Efficiently directing student onboarding, completion of their enrollment documentation and final certifications.
- Restraining dogs and administering vaccinations such as Bordetella and Distemper to make sure the dogs stay up to date.
- Coordinate with the dog trainers, assist with dog training as needed including decoying.
- Provide safe transportation from Dulles airport when we have a new shipment of dogs coming in from overseas (Germany, Holland, Slovakia) and unload them at our facility.
- Established emergency protocols for handling unforeseen situations involving animals or staff members efficiently.
- Maintained strict adherence to licensing requirements, inspections, and other regulations relevant to the industry.
- Oversaw hiring processes for new staff members, ensuring a well-equipped team that maintained high standards of care.
- Managed scheduling to optimize staff assignments and improve workflow efficiency, billing and payroll for staff of 6-10 kennel technicians.
- Collaborated with veterinarians to ensure proper medical care for all animals under the facility's care. Include emergency vet visits as needed.
- Led team meetings to discuss updates, provide training, and address any concerns or issues within the facility.
- Conducted regular assessments of the kennel environment to maintain cleanliness and health standards.
- Managed inventory to ensure adequate supplies, effectively reducing costs and waste.
Assistant Kennel Manager
Tarheel Canine Training
Sanford
08.2023 - 12.2023
- Developed and maintained standard operating procedures to enhance operational consistency across the kennel.
- Supervised daily kennel operations, ensuring high standards of cleanliness and animal care for approximately 80 dogs.
- Monitored animal behavior and health, implementing corrective measures as needed for safety and well-being.
- Oversaw care, grooming and medication of pets during temporary kennel stays.
- Coordinated with veterinarians for regular check-ups and medical treatments, maintaining optimal animal health.
- De-escalated and secured large reactive dogs.
- Maintained detailed health and behavioral logs to optimize tracking accuracy and continuity of care.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Manager
Sears Hometown Store
Sanford
07.2018 - 03.2021
- Optimized record management for maximum efficiency to ensure rapid retrieval.
- Managed end-of-day cash deposits and secured necessary register change while maintaining accurate safe count.
- Enhanced visual merchandising standards, increasing overall store appeal and customer engagement.
- Coordinated vendor relationships, negotiating favorable terms to enhance supply chain efficiency.
- Accomplished multiple tasks within established timeframes.
- Oversaw inventory management, optimizing stock levels to maintain optimal stock levels.
- Monitored compliance with safety protocols, promoting a secure shopping environment for customers and staff.
- Implemented show floor awareness to protect store assets.
Sales Associate
Sears Hometown Store
Sanford
07.2018 - 03.2021
- Opened and closed store, ensuring smooth operations and customer readiness.
- Greeted and assisted customers entering the location providing a welcoming experience for each customer.
- Built relationships with customers to encourage repeat business.
- Processed sales transactions at register, along with managing credit and lease applications efficiently to facilitate customer purchases.
- Assisted customers with product selection and provided personalized service to enhance shopping experience.
- Maintained store appearance through effective merchandising and organization of sales floor displays.
- Collaborated with team members to address customer concerns promptly, improving satisfaction rates.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Receptionist
Carolina Vet Hospital
Sanford
09.2016 - 03.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed front desk operations, ensuring seamless patient check-in and appointment scheduling.
- Maintained accurate patient records using veterinary management software for improved data retrieval.
- Kept reception area clean and neat to give visitors a positive first impression.
- Handled cash transactions and maintained sales and payment records accurately.
- Executed daily closeout procedures, including the processing of bank deposits.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided clinical assistance during wellness exams and administered proper physical restraint for canine patients undergoing veterinary procedures.
Assistant Manager
Zaxbys
Sanford
02.2014 - 04.2016
- Managed daily cash deposits and oversaw cash handling procedures ensuring absolute alignment between physical currency and POS data to eliminate any discrepancies.
- Provide excellent customer service.
- Conducted interviews when it came to hiring new employees for the new location opening in Sanford.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Demonstrated strong composure and adaptability during sudden operational shifts.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Attention to detail to ensure the product going out to the customers was consistent, fresh and up to company policy.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Paraprofessional
Victor & Associates
Sanford
01.2013 - 02.2014
- Administer medications to the mentally disabled clients. Ensured that it was logged properly for their medical records.
- Provide safe transportation for clients to and from the day program and the group home.
- Streamlined communication processes between educators, parents, and support staff for better coordination.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supervised 3 adult clients in the group home assisting with basic living tasks such as personal hygiene, cooking, washing clothes, and maintaining cleanliness of their living space.
Manager
Pizza Inn
Sanford
02.2012 - 09.2012
- Conducted interviews in order to find qualifying staff members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Implemented inventory management systems, improving stock accuracy and reducing discrepancies.
- Developed training programs for staff, enhancing product knowledge and sales techniques.
- Oversaw daily store operations, ensuring optimal customer service and efficient workflow.
- Analyzed sales data to identify trends, optimizing product placement and promotions.
Assistant Manager
Pizza Inn
Sanford
03.2011 - 02.2012
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Collaborated with management to develop marketing initiatives that enhanced brand visibility.
- Facilitated staff scheduling, improving labor efficiency while maintaining service quality.
- Resolved customer complaints effectively, maintaining high satisfaction rates through proactive solutions.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained compliance with health and safety regulations, ensuring a safe environment for both staff and customers.
Shift Leader
Pizza Inn
Sanford
10.2010 - 03.2011
- Trained and mentored team members on operational procedures and customer service excellence.
- Supervised daily operations to ensure efficient workflow and adherence to quality standards.
- Completed cash and credit card transactions accurately using POS software.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Waitress
Pizza Inn
Sanford
07.2010 - 10.2010
- Greeted customers and their families as they entered the restaurant.
- Delivered exceptional customer service in fast-paced dining environment.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Collaborated with kitchen team to ensure efficient food preparation and presentation.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Education
High School Diploma -
Lee County High School
Sanford, NC06-2009
No Degree - Culinary Arts
Johnson & Wales University
Charlotte, NCSkills
- Animal care expertise
- Veterinary care
- Sanitation protocols
- Safety procedures
- Animal behavior
- Staff management
- Staff scheduling
- Policy enforcement
- Multitasking
- Organizational skills
- Team leadership
- Teamwork and collaboration
- Attention to detail
- Positive attitude
Timeline
Kennel Manager
Tarheel Canine Training
08.2023 - Current
Assistant Kennel Manager
Tarheel Canine Training
08.2023 - 12.2023
Manager
Sears Hometown Store
07.2018 - 03.2021
Sales Associate
Sears Hometown Store
07.2018 - 03.2021
Receptionist
Carolina Vet Hospital
09.2016 - 03.2017
Assistant Manager
Zaxbys
02.2014 - 04.2016
Paraprofessional
Victor & Associates
01.2013 - 02.2014
Manager
Pizza Inn
02.2012 - 09.2012
Assistant Manager
Pizza Inn
03.2011 - 02.2012
Shift Leader
Pizza Inn
10.2010 - 03.2011
Waitress
Pizza Inn
07.2010 - 10.2010
High School Diploma -
Lee County High School
No Degree - Culinary Arts
Johnson & Wales University