Innovative professional possessing first-rate information gathering, report preparation, and data compilation capabilities for behavioral interventions. Models resources and replacement strategies to improve quality of life. Thrives in dynamically changing environments requiring focused decision-making, to multi-task and de-escalation of challenging situations.
Overview
34
34
years of professional experience
Work History
Assistant Floral Manager
Big Y Supermarket
Lee, MA
03.2011 - Current
Assisted customers with floral selections and special orders.
Trained staff on proper care and handling of flowers.
Provided excellent customer service to build client relationships.
Developed strategies for increasing sales of floral products.
Created attractive displays to promote sales of flowers and plants.
Managed daily operations including scheduling, customer service, ordering supplies, pricing merchandise and maintaining shop appearance.
Receptionist/Technician
All Caring Animal Clinic
Great Barrington, Massachusetts
01.2006 - 02.2011
Scheduled and confirmed appointments.
Performed data entry tasks into various computer systems accurately and promptly.
Assisted in well visits by obtaining vital information for attending veterinarian.
Performed dental cleanings on both cats and dogs.
Was responsible for building safety and training staff on safety procedures.
Obtained and analyzed patient blood samples.
Store Owner
Serendipity Sweets
Lee, Massachusetts
05.2000 - 12.2006
Responsibilities included all aspects of owning/running a business including financial obligations, customer service, vendor relationships, ordering and production.
Autism Specialist
Berkshire Hills School District
Stockbridge, Massachusetts
05.1991 - 02.1994
Developed individualized education plans for students with autism.
Collaborated with teachers to implement effective classroom strategies.
Conducted assessments to evaluate student progress and needs.
Facilitated communication between families and educational staff.
Completed clinical documentation for caseload, attended psychological evaluations to provide clinical input and maintained open lines of communication with team members.
Developed programs designed specifically for individuals on the autism spectrum that are age appropriate and engaging.
Attended IEP meetings to provide updates on student progress and discuss goals for future growth.