Kimberly Inman-Robles
Centralia,WA
Summary
Driven Records Specialist and Manager with a proven track record at Total Employment And Management, adept in document scanning and compliance monitoring. Excelled in enhancing customer service and team performance through effective communication and problem-solving skills. Demonstrated expertise in records management and a strong ability to collaborate across teams to achieve organizational goals.
Overview
16
16
years of professional experience
Work History
Records Specialist
Total Employment And Management
01.2018 - Current
- Scanned paper records to transfer to digital filing systems.
- Collaborated with cross-functional teams to develop best practices for records retention and disposal policies.
- Safeguarded sensitive information from unauthorized access using encryption technologies and strict adherence to confidentiality policies.
- Improved customer service response times by efficiently locating and providing requested documentation when needed.
- Process all I9 that come in to Office sending back any one that needed Corrected with highlight and Deactivating in the system
- Pull I9 as Employee's went to work
Manager
Total Employment And Management
01.2016 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, Ance Contractor (company) to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Lead Teacher
Kids N Me Daycare
04.2008 - 01.2016
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Established positive relationships with parents through regular communication regarding Childs day.
- Supported Children in developing social skills through structured activities and positive reinforcement techniques.
- Maintained patience and level-headedness in diverse situations to support Children's development and personal growth.
- Planned and implemented different daily activities to enhance overall development and growth of every Child.
Daycare Teacher
Valued Kids
06.2012 - 10.2013
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Developed strong relationships with parents through regular communication about their child's progress and needs.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
Education
High School Diploma -
Centralia College
Centralia, WA06.2013
Skills
- Legal requirements
- Document Scanning
- Compliance Monitoring
- Records Management
- Records destruction
- Document analysis
- Problem-Solving
- Attention to Detail
- Multitasking
- Reliability
- Organizational Skills
- Decision-Making
- Goal Setting
- Records Scanning
- Records Review
- Records Maintenance
Languages
spansh
Professional Working
Timeline
Records Specialist
Total Employment And Management
01.2018 - Current
Manager
Total Employment And Management
01.2016 - Current
Daycare Teacher
Valued Kids
06.2012 - 10.2013
Lead Teacher
Kids N Me Daycare
04.2008 - 01.2016
High School Diploma -
Centralia College
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