Kimberly Jacobellis
Stanhope,NJ
Summary
High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. Highly motivated and looking for a new experience.
Experienced in managing store operations with a focus on organization, maintenance, and purchasing to ensure operational efficiency. Engaged customers effectively to enhance their shopping experiences, contributing to revenue growth while addressing concerns with knowledgeable service. Developed and managed talent to improve workflow and productivity, creating work schedules that optimized staffing based on sales volume. Applied performance data to refine operations and maintain budgetary controls, achieving consistent targets through effective expense management.
Overview
18
18
years of professional experience
Work History
Store Manager
Flynn O'Hara Uniforms
Parsippany, NJ
02.2018 - Current
- Managed store operations, overseeing organization, maintenance, and purchasing to ensure seamless functionality.
- Engaged with customers to enhance shopping experiences and contribute to revenue growth.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Managed, hired and developed top talent to strengthen workflow and productivity.
- Created work schedules aligned with sales volume and employee availability to optimize staffing efficiency.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Managed inventory control, cash control and store opening and closing procedures.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
Office Manager
Green Outlook Trucking
Rockaway, NJ
05.2016 - 02.2018
- Work closely with the owner to have day/week planned Processed and issued billing invoices to clients, managing accounts receivable and payable to ensure timely payments.
- Create Job Proposals Maintained accurate records of all transactions and activities.. Obtained necessary permits for trucking operations to comply with regulations. Payroll Book Keeping Quickbooks.
- Processed invoices, billing records, and payment paperwork
- Coordinated driver schedules, provided dispatch updates, and managed delivery paperwork to streamline operations.
- Created job proposals, maintained up-to-date records, and obtained necessary permits for trucking operations to ensure regulatory compliance.
Operations Manager
Bath & Body Works
Rockaway, NJ
01.2014 - 02.2018
- Implemented strategies to boost sales and enhance store growth. Conducted training sessions on loss prevention techniques
- Trained and supervised employees to enhance team effectiveness.
- Created and analyzed business reports to inform strategic decisions.
Bar Owner/Manager
Homeslate Sports Bar
Slatington, PA
01.2009 - 06.2015
- Built Business-new business; created Growth and revenue
- Oversaw daily activities of employees to ensure smooth operations.
- Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
- Supervised employees to ensure operational efficiency and team cohesion.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outlining scope of positions for new organization.
- Managed daily operations, overseeing accounting, finance, HR, marketing, and public relations.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Maintained up-to-date administrative records to monitor operational conditions.
- Conducted target market research to scope out industry competition and identify advantageous trends.
Behavior Assistant
Bookkeeping & Payroll A/R A/P, Gap Inc
Kinnelon, NJ
- Provided home bases assistance for families.
- Implemented behavioral plans and needs assessments for families.
- Worked with teachers and counselors to help children and families.
Manager
Gap Inc
Morristown, NJ
- Business Development
- Payroll
- Increased retail store sales
- Trained and coached employees with product information and exemplary customer service skills.
Sales Associate/Manager
Gap Inc
Whitehall, PA
- Interacted with customers on a daily basis
- Sales coach & trainer of new employees
- Store manager during the holiday season.
Education
Bachelor of Science - Psychology
Kutztown University of Pennsylvania
Kutztown, PASkills
- Retail Management
- Sales
- Customer Relationship Management
- Employee Development
- Operational Excellence
- Inventory control
- Sales forecasting
- Merchandising
- Marketing
- Office Management
Timeline
Store Manager
Flynn O'Hara Uniforms
02.2018 - Current
Office Manager
Green Outlook Trucking
05.2016 - 02.2018
Operations Manager
Bath & Body Works
01.2014 - 02.2018
Bar Owner/Manager
Homeslate Sports Bar
01.2009 - 06.2015
Sales Associate/Manager
Gap Inc
Manager
Gap Inc
Behavior Assistant
Bookkeeping & Payroll A/R A/P, Gap Inc
Bachelor of Science - Psychology
Kutztown University of Pennsylvania