Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kimberly Jacques

Dover,NH

Summary

Enthusiastic Housekeeping Supervisor offering 2 years of Cleaning experience. Team leader dedicated to providing high-quality, efficient housekeeping operations in support of customers needs. Greets and assists customers with questions or problems to resolve situations to promote customers satisfaction while maintaining service within policy guidelines.

Overview

2
2
years of professional experience

Work History

Cleaning Supervisor

Cecilias Cleanning
Portsmouth, NH
01.2022 - 08.2023
  • Supervised the use of chemicals, materials, and equipment for cleaning and maintenance purposes.
  • Conducted regular inspections of all areas to ensure that standards are met and maintained.
  • Created weekly schedules for staff members to ensure proper coverage in all areas.
  • Monitored inventory levels of supplies and equipment to ensure adequate resources are available at all times.
  • Assisted with training new employees on safety protocols, cleaning techniques, and job duties.
  • Provided guidance and support to team members when needed or requested.
  • Ensured that all required health, safety, sanitation regulations are followed by staff members.
  • Resolved customer complaints promptly and efficiently while ensuring a positive experience.
  • Maintained records of completed tasks including work orders and time sheets.
  • Scheduled routine deep cleans for specific areas within the facility according to established guidelines.

Education

Bachelor of Business Administration -

Universidada Latina
Costa Rica
11-2006

Skills

  • Job Tracking
  • Schedule Management
  • Workload prioritization
  • Recruitment and hiring
  • Scheduling and Planning
  • Task Delegation
  • Client Relations
  • Staff evaluations
  • Cleaning and sanitation
  • Staff Training and Development
  • Quality assurance and control
  • Mopping and buffing floors
  • Vacuuming and sweeping
  • Window Cleaning

Languages

Spanish
Native/ Bilingual

Timeline

Cleaning Supervisor

Cecilias Cleanning
01.2022 - 08.2023

Bachelor of Business Administration -

Universidada Latina

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Kimberly Jacques