Resourceful Personal Banker recognized for high productivity levels and efficient task completion. Possess specialized skills in customer relationship management, financial advising, and risk assessment. Excel at communication, problem-solving, and adaptability, ensuring seamless banking experiences for clients.
Hi, I’m
KIMBERLY JEFFERIES
Charlotte,NC
Summary
Overview
19
years of professional experience
1
Certification
Work History
Fifth Third BankCharlotte, NC
Personal Banker II
08.2022 - Current
Job overview
- Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
- Developed relationships with customers by providing exceptional service in order to increase sales opportunities.
- Analyzed financial documents provided by customers to determine their needs.
- Identified potential fraud risks on accounts and reported suspicious activities to management.
Charlotte-Mecklenburg Schools- School Nutrition ServicesCharlotte, NC
Cafeteria Manager
09.2016 - 08.2022
Job overview
- Forecasted the expected kitchen needs and ordered the appropriate level of supplies to avoid budget overages or food spoilage
- Trained junior employees on kitchen procedures and strategies for working efficiently to meet fast-paced demands
- Planned the routine menus and special seasonal or event offerings using nutritionally balanced approaches to create appetizing fare
Elmcroft of Little AvenueCharlotte, NC
Dietary Cook
03.2016 - 09.2016
Job overview
- Properly portioned out food to control costs and meet the established nutritional guidelines
- Consulted with customers to understand their desires and suggest the best products to meet their needs
- Adjusted the preparations to account for special dietary or nutritional restrictions
United States Air ForceEielson AFB, AK
Services Specialist
06.2005 - 06.2013
Job overview
- Managed a $2.5M food service contract, providing 360k nutritious meals annually
- Verified and reconciled more than $444k subsistence fund receipts; identifying 23 discrepancies saving the Air Force $4.5k
- Rectified flawed calculations and secured $39k for flying missions of Red Flag Alaska, ensuring 2.6k military members were fed daily
Education
The Art Institute of CharlotteCharlotte, NC
Bachelor of Science from Culinary Arts Management
05.2016
University Overview
Skills
- Team Leadership
- Cash Flow Management
- Operations Management
- Analytical Skills
- Cross-Selling and Upselling
- Banking Policies and Procedures
- Relationship Building
- Financial Advisement
- Relationship Management
Certification
- Notary of Public
References
References
References available upon request.Timeline
Personal Banker II
Fifth Third Bank
08.2022 - Current
Cafeteria Manager
Charlotte-Mecklenburg Schools- School Nutrition Services
09.2016 - 08.2022
Dietary Cook
Elmcroft of Little Avenue
03.2016 - 09.2016
Services Specialist
United States Air Force
06.2005 - 06.2013
The Art Institute of Charlotte
Bachelor of Science from Culinary Arts Management
Similar Profiles
Ajay ReddyAjay Reddy
.NET Developer at Fifth Third Bank.NET Developer at Fifth Third Bank
Isiah BoddieIsiah Boddie
Personal Banker II at Fifth Third BankPersonal Banker II at Fifth Third Bank
Adela DzaferovicAdela Dzaferovic
Lead Customer Service Representative at Fifth Third BankLead Customer Service Representative at Fifth Third Bank
Imani DardenImani Darden
Personal Banker I at Fifth Third BankPersonal Banker I at Fifth Third Bank
Lindsay ToppinLindsay Toppin
Summer Programs Administrative Assistant at Charlotte Country Day SchoolSummer Programs Administrative Assistant at Charlotte Country Day School