Kimberly Jenkins
Muskegon
Summary
Dynamic Retail Merchandiser with proven expertise at Big Lots in visual merchandising and customer service. Enhanced store aesthetics through strategic product displays, boosting customer satisfaction. Dependable and reliable, skilled in plan-o-gram creation and inventory management, consistently ensuring a clean and organized shopping environment.
Overview
28
28
years of professional experience
Work History
Retail Merchandiser
Big Lots
03.1997 - 02.2025
- Organized and maintained displays to achieve clean and appealing product layouts.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
- Improved overall store aesthetics by consistently maintaining clean, well-organized merchandise displays.
- Stocked shelves to match planogram images and instructions.
- Kept work areas neat, clean and free from debris.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Stocked designated items on shelves, end caps and displays.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Interacted with guests in friendly and knowledgeable way.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Greeted customers and directed to requested products.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Education
High School Diploma -
Reeths Puffer High School
Muskegon, MISkills
- Visual merchandising
- Plan-o-gram creation
- Merchandise planning
- Retail merchandising
- Stocking and replenishing
- Product restocking
- Dependable and reliable
- Cash register operations
- Customer service
- Loading and unloading
- Inventory counting
- Merchandising and display
Timeline
Retail Merchandiser
Big Lots
03.1997 - 02.2025
High School Diploma -
Reeths Puffer High School
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