Kimberly Johnson
Pilgrim’s Pride
Monroe,GA
1
Certification
4
years of professional experience
Alchemy Trainer / Administrative Support supporting onboarding, attendance tracking, payroll-related documentation, and employee records in a fast-paced operations setting. Delivers accurate data entry, confidential file handling, and front desk support while keeping employee information organized and current. Strengthens daily operations through training new hires and dependable administrative follow-through.
Work History
Alchemy Trainer / Administrative Support
2 Years 4 Months- Trained and onboarded new employees on company procedures and workplace expectations.
- Assisted with front desk operations and employee support requests.
- Maintained attendance records and entered employee points accurately.
- Supported payroll-related processes and ensured timely documentation.
- Provided administrative support while maintaining confidentiality and accuracy.
Customer Service Associate
7 Months- Delivered high-quality customer service in person and over the phone.
- Resolved customer concerns, order issues, and service inquiries efficiently.
- Maintained accurate records and ensured customer satisfaction.
- Collaborated with management to improve service processes and customer experiences.
- Demonstrated strong product knowledge to assist customers effectively.
Cashier
1 Month- Processed cash, debit, and credit transactions accurately.
- Provided friendly and professional customer service.
- Assisted customers with questions and product locations.
- Maintained a clean, organized, and welcoming store environment.
Education
Associate Degree - Medical Coding
High School Diploma
Bachelor of Science - Health Information Management
Expected May 2027
Skills
Health information management
Medical records
HIPAA compliance
EHR documentation
Records management
Data entry
Administrative support
Microsoft Excel
Appointment scheduling
Front desk operations
Accomplishments
Honor roll 5+
Certification
CPR/first aid certification
Timeline
Alchemy Trainer / Administrative Support
Pilgrim’s Pride
08.2023 - 12.2025Read More
Customer Service Associate
CVS Pharmacy
04.2023 - 11.2023Read More
Cashier
Roses Discount Store
06.2022 - 07.2022Read More
DeVry University
Bachelor of Science from Health Information Management
Read More
Georgia Connections Academy
High School Diploma
Read More
Associate Degree from Medical Coding
Read More