Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Jones

Sicklerville,NJ

Summary

Hair Salon Owner at Pure Elegance Hair Salon, skilled in boosting client loyalty through superior customer service and strategic marketing initiatives. Proficient in advanced hair techniques and staff development, enhancing operational efficiency and creating a welcoming atmosphere. Demonstrated success in inventory management and scheduling to maximize salon productivity.

Overview

24
24
years of professional experience

Work History

Hair Salon Owner

Pure Elegance Hair Salon
Sicklerville, New Jersey
06.2000 - 03.2015
  • Cultivated customer relationships to enhance client loyalty and satisfaction.
  • Managed daily salon operations, ensuring seamless service delivery and compliance with health regulations.
  • Trained staff on customer service best practices and advanced hair techniques to improve performance.
  • Scheduled appointments strategically to optimize staff availability and enhance client convenience.
  • Implemented targeted marketing strategies to promote services and attract new clients.
  • Maintained an organized inventory system for efficient stock management and timely restocking.
  • Handled inquiries regarding services and pricing to assist clients in making informed decisions.
  • Drove high levels of customer service by resolving complaints promptly and professionally.

Senior Beautician

Philly Styles
Clementon, New Jersey
01.1995 - 06.2000
  • Managed daily operations of beauty services, ensuring cleanliness and high standards.
  • Trained junior beauticians on advanced techniques and customer service best practices.
  • Developed customized beauty regimens tailored to individual client needs.
  • Oversaw inventory management, maintaining optimal product availability for services.
  • Built strong client relationships through effective communication and timely follow-ups.
  • Implemented new beauty trends to enhance service offerings and attract clients.
  • Conducted consultations with clients to assess needs and recommend suitable treatments.
  • Maintained detailed client records, tracking progress of treatment plans.

Beautician

Best Kept Secret Hair Salon
Blackwood, New Jersey
11.1994 - 07.1995
  • Consulted with clients to determine desired beauty treatments and services.
  • Applied water or setting, straightening or waving solutions to hair.
  • Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
  • Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
  • Combed, brushed and sprayed hair or wigs to set style.
  • Kept work stations clean and sanitized scissors, combs and other styling tools.
  • Operated cash registers to receive payments from patrons.
  • Bleached, dyed or tinted hair using applicator or brush.
  • Responded to customer inquiries by phone, email, and in person.
  • Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Used curlers, rollers and curling irons to press and curl hair.
  • Developed new styles and techniques.
  • Shampooed, conditioned and dried hair and scalp or hairpieces.
  • Maintained relationships with long-term clients while successfully handling daily walk-in appointments.

Beautician

Cherry's Barber shop
Penns Grove, New Jersey
04.1991 - 10.1994
  • Ensured cleanliness and organization of workstations and beauty tools.
  • Handled appointment scheduling to optimize client flow throughout the day.
  • Participated in ongoing education workshops to stay updated on beauty trends and techniques.
  • Maintained salon equipment and supplies to uphold hygiene standards.
  • Developed strong client relationships through exceptional customer service.
  • Provided shampooing and head massages to enhance client loyalty.
  • Communicated effectively with clients to ensure comfort during services.
  • Collaborated with beauticians to strategize improvements for customer experience.

Education

Some College (No Degree) - RN

Lady of Lourdes Nursing Program (CCC)
Stratford, NJ
01-2024

Associate of Science - Human Services

Camden County College
Blackwood, NJ
05-2019

License For Cosmetology - Beautician

Gordon Phillips Cosmetology School
Camden, NJ
07-1990

High School Diploma -

Kingsway High School
Swedesboro, NJ
06-1986

Skills

  • Customer service
  • Hair techniques
  • Inventory management
  • Marketing strategies
  • Staff training
  • Client relationship management
  • Operational efficiency
  • Appointment scheduling

Timeline

Hair Salon Owner

Pure Elegance Hair Salon
06.2000 - 03.2015

Senior Beautician

Philly Styles
01.1995 - 06.2000

Beautician

Best Kept Secret Hair Salon
11.1994 - 07.1995

Beautician

Cherry's Barber shop
04.1991 - 10.1994

Some College (No Degree) - RN

Lady of Lourdes Nursing Program (CCC)

Associate of Science - Human Services

Camden County College

License For Cosmetology - Beautician

Gordon Phillips Cosmetology School

High School Diploma -

Kingsway High School

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