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Kimberly Jones
Northlake,TX
Work Preference
Summary
Strategic healthcare operations executive with expertise in leading teams through complex changes while optimizing service delivery. Proven impact in workforce management, financial analysis, and establishing strong referral partnerships to expand service reach and improve overall organizational performance.
Overview
20
20
years of professional experience
Work History
Executive Director of Operations
Thrive Skilled Pediatric Care
Euless, TX
07.2019 - 04.2026
- Led multi-site operations to deliver high-quality therapy services efficiently.
- Drove quality improvement initiatives and monitored regulatory compliance to optimize workflows.
- Managed daily operations of pediatric therapy services while ensuring compliance with regulations.
- Oversaw staffing, scheduling, and resource allocation to enhance service access.
- Established training programs to enhance staff capabilities and service quality.
- Strengthened referral partnerships and payer relationships to expand service reach.
- Conducted regular evaluations of staff performance to drive effectiveness.
- Analyzed financial statements and operational data for informed decision-making.
Area Vice President, Operations
Aveanna Healthcare
Dallas, USA
01.2015 - 01.2019
- Achieved top-tier compliance and growth by directing regional therapy operations.
- Developed and executed operational strategies for home healthcare services across multiple regions.
- Streamlined referral workflows and managed KPIs to increase revenue streams.
- Facilitated seamless EMR transition with minimal impact on revenue.
- Collaborated with cross-functional teams to refine operational efficiency.
- Analyzed data to identify improvement areas in cost savings and service delivery.
- Set key performance indicators to measure success against goals and objectives.
- Led initiatives that fostered positive relationships among employees and stakeholders.
Operations Manager
Aveanna Healthcare
Dallas, USA
01.2012 - 01.2014
- Directed regional therapy operations, consistently achieving top-tier performance in compliance, quality, and growth.
- Streamlined referral workflows and KPI management to enhance operational efficiency and support revenue growth.
- Led EMR transition in region, ensuring smooth implementation with minimal revenue impact.
- Dallas, TX
Education
Some College (No Degree) - Business & General Studies
Ashford University
San Diego, CASkills
- Healthcare Operations
- Multi-Site Leadership
- Patient care quality
- Workforce Planning
- Budgeting
- Financial analysis
- KPI Management
- Process Optimization
- Change Leadership
- Cross-Functional Collaboration
- Talent acquisition
- Team leadership
- Staff training
- Interpersonal skills
Education And Credentials
- Early Childhood Education
- Business & General Studies
Timeline
Executive Director of Operations
Thrive Skilled Pediatric Care
07.2019 - 04.2026
Area Vice President, Operations
Aveanna Healthcare
01.2015 - 01.2019
Operations Manager
Aveanna Healthcare
01.2012 - 01.2014
Some College (No Degree) - Business & General Studies
Ashford University