Accomplished Shift Supervisor with expertise in cash handling and employee training, honed at Burger King. Proven ability to enhance customer satisfaction and streamline operations through effective staff management.
Overview
10
10
years of professional experience
Work History
Shift Supervisor
Burger King
01.2026 - 03.2026
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Responded to and resolved customer questions and concerns.
Key Holder
Dreamland BBQ
08.2025 - 01.2026
Managed inventory levels to ensure product availability and minimize waste.
Trained and mentored new staff on operational procedures and customer service standards.
Oversaw cash handling processes to maintain accuracy in financial transactions.
Ensured compliance with health and safety regulations during daily operations.
Shift Supervisor
McDonald’s
06.2019 - 08.2025
Maintained cleanliness and organization of work areas, promoting a safe environment.
Implemented scheduling adjustments based on peak hours to optimize staff performance.
Conducted regular team meetings to communicate goals and address concerns effectively.
Monitored food safety practices, ensuring compliance with health regulations at all times.
Shift Supervisor
Wendy’s
03.2016 - 05.2019
Supervised daily operations, ensuring efficiency and adherence to quality standards.
Trained new team members on customer service protocols and operational procedures.
Managed inventory levels, coordinating restocking efforts to minimize shortages.
Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Education
No Degree - Business Administration And Management
Southern New Hampshire University
Hooksett, NH
05.2026
Skills
Cash handling
Employee training
Workplace safety
Staff management
Timeline
Shift Supervisor
Burger King
01.2026 - 03.2026
Key Holder
Dreamland BBQ
08.2025 - 01.2026
Shift Supervisor
McDonald’s
06.2019 - 08.2025
Shift Supervisor
Wendy’s
03.2016 - 05.2019
No Degree - Business Administration And Management