Hi, I’m
Kimberly Judge
Aspen Hill,US
Summary
Seasoned property management professional with fifteen years of experience in managing multi-family residential properties, specializing in administrative operations and marketing. Proven track record in customer service, financial management, and operational excellence.
Overview
31
years of professional experience
Work History
Edgewood Management
Community Manager
08.2023 - 12.2024
Job overview
- Evaluate and enhance property operations, driving occupancy and revenue growth
- Analyze market trends, collaborating with teams to implement strategic plans
- Foster resident satisfaction through prompt issue resolution, enhancing retention
- Conduct routine property inspections, ensuring compliance with safety standards
- Build strong relationships with stakeholders, supporting business development
- Lead strategic property performance analysis and market trend evaluation to drive portfolio growth, while implementing targeted solutions for operational excellence
- Spearhead comprehensive property management initiatives, ensuring regulatory compliance and operational efficiency through systematic site inspections
- Foster resident satisfaction through proactive communication and swift resolution of concerns, while maintaining high-quality living standards
- Optimize property operations and revenue streams through strategic market analysis and targeted improvements, delivering consistent growth in occupancy rates
- Cultivate positive resident relationships through responsive service delivery and proactive issue management, strengthening community engagement
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
Dreyfuss Management
Property Manager
08.2014 - 07.2023
Job overview
- Managed administration of property operations and leasing
- Performed daily audits of reports to ensure accuracy and monitored the financial operations
- Provided superior service to residents and prospective tenants
- Supported Outreach Initiatives for marketing and promotion of property
- Analyzed rental fees for potential increase according to market trends
- Contributed to achievement of team goals, leasing benchmarks, and resident retention
- Obtained market research data to maintain awareness of local market conditions and trends
- Created and promoted marketing material for the property
- Responsible for reviewing monthly property reports including budget variance reports, occupancy/vacancies reports, and accounts receivable reports
- For properties with conventional programs, responsible for reviewing applicable reports to ensure compliance with regulatory requirements, subsidy collections, and certification
- Oversaw budget preparation and allocation by analyzing expenses and forecasting trends.
- Enhanced property appeal by overseeing landscaping and renovation projects.
- Negotiated vendor contracts to reduce operational costs while maintaining quality services.
- Fostered positive tenant relationships by addressing concerns and facilitating open lines of communication.
The Simmons Management Group, Inc.
Assistant Property Manager
08.2011 - 07.2014
Job overview
- Assisted with day to day operations of managing a portfolio consisting of five condominiums and four HOA residential communities
- Other responsibilities included assisting with the annual budget process, generating facilities maintenance repair service requests, responded to concerns and needs of the Board of Directors including homeowners
- Implemented new policies, practices and procedures of the company
- Assisted with bids and proposals
- Strengthened tenant retention with timely communication regarding property updates.
- Executed preventive maintenance schedules for prolonged property longevity.
Lord and Taylor Department Store
Sales Specialist
03.2010 - 08.2011
Job overview
- Organized and arranged sales merchandise by group for display on the sales floor
- Provided superior customer service to Lord and Taylor customers including personal shopping experience to premiere Lord and Taylor card holders
- Prepared the sales floor for the promotion of upcoming sales
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Provided first-rate service to all customers and potential customers.
- Built strong client relationships through consistent communication and effective problem solving.
Ernst And Young
Executive Assistant
04.2005 - 01.2009
Job overview
- Supported the Director of Biotechnology, two assistant directors including two associates
- Arranged domestic and international travel, prepared and reconciled expense reports, planned global conferences and events for investment banking, arranged client meetings, maintained each banker's calendar
- Coordinated schedules by managing calendars for multiple executives.
- Compiled reports to provide comprehensive insights on various initiatives.
- Drafted professional emails by summarizing key information and action items.
Morgan Stanley
Executive Assistant
09.2000 - 06.2004
Job overview
- Supported two executive directors including two associates within the Financial Institutions Group
- Arranged domestic and international travel, prepared and reconciled expense reports, planned global conferences and events for investment banking, arranged client meetings, maintained each banker's calendar
- Identified process improvements to enhance workflow and reduce delays.
Lehman Brothers And Company, Inc.
Administrative Marketing Coordinator
04.2000 - 09.2000
Job overview
- Arranged conferences and meetings for institutional investors with CEO's
- Scheduled travel arrangements, prepared expense reports, maintained marketing events calendar, assisted with the planning of the agenda for conferences, composed marketing flyers for equity research sales portfolio personnel
- Reconciled American Express statements
- Streamlined event planning processes, ensuring successful product launches and promotional events.
- Supported sales team efforts by creating persuasive sales collateral that clearly communicated product benefits.
- Organized logistics for marketing strategy meetings.
- Boosted sales by designing and executing creative email marketing campaigns.
- Tracked and reported on marketing campaign responses.
- Managed CRM database to maximize customer outreach efforts and strengthen client relationships.
Bear Stearns
Executive Assistant
10.1996 - 04.2000
Job overview
- Supported the Equity Research & Bonds department, Arranged domestic and international travel, Prepared engagement letters and Powerpoint Presentations, Answered high volume of calls, Managed calendars and CRM database, Coordinated client meetings and Performed market research
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
JBG Properties, Inc.
Assistant Commercial Property Manager
08.1993 - 09.1996
Job overview
- Managed daily operations, ensuring smooth functioning of office and retail spaces
- Streamlined operational workflows through systematic vendor management, lease processing, and maintenance coordination for mixed-use commercial property
- Coordinated comprehensive property operations including lease administration, vendor relations, staff oversight, and facility maintenance for office and retail spaces
- Drove operational excellence through strategic vendor management, proactive maintenance oversight, and efficient lease administration in commercial property
- Facilitated seamless property operations by managing staff, coordinating with vendors, processing leases, and maintaining building systems for optimal performance
- Implemented systematic vendor management protocols and streamlined lease processing workflows, optimizing operational efficiency for mixed-use commercial spaces
- Orchestrated comprehensive lease administration processes while maintaining meticulous records of vendor contracts and facility maintenance schedules
Education
University of Maryland-College ParkCollege Park
Some college
09.1988
Central High SchoolSeat Pleasant, MD
H.S. Diploma
06.1987
Skills
- Property Management Software - Yardi
- Budget Management
- Team Leadership
- Strategic Planning
- Microsoft Office Suites
- Property inspections
- Financial budgeting and reporting
- Daily operations management
- Resident relations
- Tenant and eviction laws
- Staff training
- Employee performance management
- MS office suite
- Conflict handling
- Staff management
- Problem-solving
- Time management
- Multitasking and organization
- Adaptability and flexibility
- Verbal and written communication
- Property safety
- Customer service
Timeline
Community Manager
Edgewood Management
08.2023 - 12.2024
Property Manager
Dreyfuss Management
08.2014 - 07.2023
Assistant Property Manager
The Simmons Management Group, Inc.
08.2011 - 07.2014
Sales Specialist
Lord and Taylor Department Store
03.2010 - 08.2011
Executive Assistant
Ernst And Young
04.2005 - 01.2009
Executive Assistant
Morgan Stanley
09.2000 - 06.2004
Administrative Marketing Coordinator
Lehman Brothers And Company, Inc.
04.2000 - 09.2000
Executive Assistant
Bear Stearns
10.1996 - 04.2000
Assistant Commercial Property Manager
JBG Properties, Inc.
08.1993 - 09.1996
Central High School
H.S. Diploma
University of Maryland-College Park
Some college
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