Kimberly Kordek
Jacksonville
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Driven Sales Associate with comprehensive experience in customer engagement, product knowledge, and inventory management. Display strong interpersonal skills coupled with the ability to handle customer complaints effectively. Demonstrated success in fostering customer relationships, growing sales revenues and contributing positively to team dynamics.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
13
13
years of professional experience
Work History
Sales Associate
Jacksonville visuals
Jacksonville
01.2022 - 02.2026
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained visual merchandising standards to enhance store presentation and appeal.
- Processed transactions efficiently using point-of-sale systems and cash handling procedures.
- Conducted inventory checks and organized stock to optimize product availability.
- Collaborated with team members to ensure smooth daily operations and customer satisfaction.
- Trained new associates on sales techniques and store policies for effective integration.
- Addressed customer inquiries and resolved issues to foster positive shopping experiences.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Built and maintained relationships with peers and upper management to drive team success.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Assistant Manager
Domino’s Pizza
Jacksonville
04.2013 - 01.2022
- Managed daily operations and staff schedules for efficient service delivery.
- Coordinated inventory management to ensure stock availability and freshness.
- Trained new employees on company policies and customer service standards.
- Oversaw food preparation procedures to maintain quality and safety standards.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
Skills
- Customer relationship management
- Visual merchandising
- Point-of-sale systems
- Inventory management
- Employee training
- Team collaboration
- Problem solving
- Time management
- Effective communication
- Conflict resolution
- Cash handling
- Product knowledge
- Point of sale operation
- Client service
- Goal oriented
- Friendly and outgoing
- Professional demeanor
- POS system operation
- Customer service
- Teamwork and collaboration
- Listening skills
- Money handling
Languages
English
Full Professional
Timeline
Sales Associate
Jacksonville visuals
01.2022 - 02.2026
Assistant Manager
Domino’s Pizza
04.2013 - 01.2022