Summary
Overview
Work History
Education
Skills
Timeline
Generic

KIMBERLY LABORANTI

Scranton,PA

Summary

Training inducting or coaching new staff members and contributing to outstanding customer service.

Overview

22
22
years of professional experience

Work History

Intake Paralegal Clerk

Munley Law
06.2023 - Current
  • Reduced Intake Paralegals workload by drafting routine legal documents such as authorization packets, rejection letters and thank you letters.
  • Processing mail, scanning documents and uploading to computer.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Customer service: provide customer service to clients and visitors, answer, general questions, questions, and information
  • Answering the phones, directing the call to the professionals. Taking messages.

INTAKE PARALEGAL

Munley Law
09.2023 - 06.2024
  • Set up and manage the process of onboarding new and prospective clients for the firm
  • Interview by phone and by email to become familiar with cases
  • Compile cases for attorney discussion.
  • Appointment scheduling: ask colors about their availability and consult calendars to set appointments.
  • Building client relationships: it starts with the first call.
  • Communication

Representative Payee

Advocacy Alliance
10.2022 - 07.2023
  • Handled a caseload of 189 payees:
  • I used the benefits to pay for the beneficiaries current and future needs such as food, shelter, clothing, medical care, and personal comfort items.
  • Saving any remaining benefits in the checking or savings accounts or opening up bonds and burial accounts.
  • Detailed and accurate records of how the benefits are spent and saved.
  • Notified SSA of any changes or circumstances.

FITNESS MANAGER

Uno Fitness
03.2003 - 07.2022
  • Recruited new staff with passion for promoting fitness among client base
  • Verified maintenance of clean fitness spaces by advising sanitary practices for employees and customers
  • Cultivated valuable sales experience and exceeded sales targets, contributing to the growth and profitability of the gym.
  • Managing the business side of the gym, including the budget and payroll.
  • Providing gym tours for potential clients signing them up and also canceling memberships.

Education

HDFS -

PENNSYLVANIA STATE UNIV.
Dunmore, PA
09.2000

Skills

  • Attention to detail
  • Organizational
  • Problem-Solving
  • Computer Literacy
  • Project Management Tools
  • Strong Communication

Timeline

INTAKE PARALEGAL

Munley Law
09.2023 - 06.2024

Intake Paralegal Clerk

Munley Law
06.2023 - Current

Representative Payee

Advocacy Alliance
10.2022 - 07.2023

FITNESS MANAGER

Uno Fitness
03.2003 - 07.2022

HDFS -

PENNSYLVANIA STATE UNIV.

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