KIMBERLY LAMB
Raleigh,NC
Summary
Dynamic and results-oriented professional with extensive experience in customer service and quality control, notably at The Challenge Printing Company. Excelled in enhancing product reliability and customer satisfaction through meticulous quality inspections and effective communication. Demonstrated exceptional work ethic, time management skills, and a commitment to maintaining high standards of cleanliness and organization.
Overview
2027
2027
years of professional experience
Work History
Cashier/Sales Associate
Rite Aid
Sanford, NC
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Managed inventory distribution and display setup at the checkout area.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
Line Assembler
Coty
- Collaborated with team members to meet production deadlines and maintain a consistent workflow.
- Ensured product quality through thorough inspection of assembled items before moving them to the next stage in the process.
- Increased productivity by quickly identifying issues in the assembly process and making necessary adjustments or repairs.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Demonstrated adaptability by learning new techniques or working with different materials when required for various product lines or special projects.
- Assisted quality assurance by inspecting items and removing defective parts.
- Practiced standard operating procedures for consistent production results.
- Followed specifics of each production run to perform high-quality work within specified tolerances.
- Promoted an efficient and positive work atmosphere by actively participating in team meetings, offering suggestions for improvement, and supporting fellow line assemblers during peak workload periods.
Cashier
Cracker Barrel
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Boxer
The Challenge Printing Company
06.2019 - 11.2024
- Retrieved and organized folded materials for packaging.
- Verified accurate piece count for all trays.
- Verified accuracy of tray labels and corresponding numbers.
- Reviewed SOPs at each shift's beginning to ensure job accuracy.
Material Handler
The Challenge Printing Company
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
Quality Control Technician
The Challenge Printing Company
01.2023 - 11.2024
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
Quality Technician
Larid
Morrisville, NC
03.2025 - 06.2025
- Conducted quality inspections on incoming materials and finished products to ensure compliance with specifications.
- Utilized measurement tools such as calipers and gauges to assess product dimensions and characteristics.
- Documented inspection results and reported discrepancies to team leads for prompt resolution.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
Warehouse Packer
Spring and Mulberry
Raleigh, NC
07.2025 - 04.2026
- Pack and label products efficiently for shipment, ensuring accuracy in order fulfillment.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Operated tape machines, scales and label printers to package items correctly.
- Maintain clean and organized work area to support safety protocols.
- Collaborate with team members to optimize packing processes and reduce delays.
Education
Associate In Arts -
Central Carolina Community College
Sanford, NC05-2016
High School Diploma - undefined
Penn Foster Highschool
06-2014
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Reliability and punctuality
- Written and verbal communication
- Product inspection
- Visual inspection
- Documentation skills
- ISO standards
Timeline
Warehouse Packer
Spring and Mulberry
07.2025 - 04.2026
Quality Technician
Larid
03.2025 - 06.2025
Quality Control Technician
The Challenge Printing Company
01.2023 - 11.2024
Boxer
The Challenge Printing Company
06.2019 - 11.2024
Material Handler
The Challenge Printing Company
High School Diploma - undefined
Penn Foster Highschool
Cashier/Sales Associate
Rite Aid
Line Assembler
Coty
Cashier
Cracker Barrel
Associate In Arts -
Central Carolina Community College