Take-charge professional delivering executive support and team education and leadership to staff. Dependable and detail-oriented. Recognized for exemplary customer service and strong communication skills for effective team collaboration.
Overview
4
4
years of professional experience
Work History
Director of Operations
Astrum Wellness and Recovery LLC
Bluffton, IN
01.2024 - Current
Coordinated and directed activities of businesses and departments concerning licensing, credentialing, marketing and staff development
Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
Nursing Supervisor
Park Place Assisted Living Center
Fort Wayne, Indiana
07.2021 - Current
Maintained awareness of government regulations, health insurance changes and financing options.
Provided staff education and training on new equipment, techniques, and processes.
Investigated complaints from patients regarding their care experience.
Education
Peer Support Counselor - Addiction Counseling
Ivy Tech Community College of Indiana
Fort Wayne, IN
12-2024
LPN - Nursing
JELCC
Indianapolis, IN
06-2008
Some College (No Degree) - Health Care Administration
Western Governors University
Salt Lake City, UT
Skills
Leadership training
Strategic planning and execution
Process improvement
Cost control
Timeline
Director of Operations
Astrum Wellness and Recovery LLC
01.2024 - Current
Nursing Supervisor
Park Place Assisted Living Center
07.2021 - Current
Peer Support Counselor - Addiction Counseling
Ivy Tech Community College of Indiana
LPN - Nursing
JELCC
Some College (No Degree) - Health Care Administration