Kimberly Lee
East Bridgewater,MA
Summary
With over 5 years of experience at The Stop & Shop Supermarket Company LLC, I excel in leveraging Microsoft Excel and demonstrating exceptional customer service. Skilled in administrative operations and time management, I adeptly enhance office efficiencies and customer satisfaction, showcasing my ability to adapt and work both independently and collaboratively.
Overview
35
35
years of professional experience
Work History
Administrative Assistant
New Home Network
Hanover
12.2024 - Current
- Answer phones
- Order supplies
- Sort mail
- Put invoices in Quick Books
- Send out payment checks
- Deposit checks
- Put together loan packets
Billing Clerk
The Stop & Shop Supermarket Company LLC
Whitman, MA
01.2022 - Current
- Responsible for retrieving sales, billing and credit information from vendors to ensure timely billing for the purpose of accurate inventory; tracking accounts receivable by filing ledger accounts and posting entries into the accounting system
- Reviewing all vendor billing and sales invoices for accuracy as well as reconciling billing to correct errors
- Preparing perishable inventory monthly and nonperishable inventory semiannually
Proctor
Bridgewater - Raynham High School
Bridgewater, MA
01.2024 - 11.2024
- Sub in classrooms
- Covered during exams
- Scribed for students exams
Summer Secretary
Bridgewater-Raynham Regional School District
Bridgewater, MA
06.2024 - 08.2024
- Registered students for school
- Collected all needed paprework
- Put together folders with completed paperwork
- Sent all information to the health office for approval
Administrative Assistant
Bridgewater-Raynham High School
Bridgewater, MA
09.2023 - 01.2024
- Student Activities
- Deposits
- Reserved busses
- Ordered supplies
- Paid Invoices
- Put together School Budget
- Processed Purchase Orders
- Contacted families that needed help for the holidays
- Entered Tardies / Dismissals in Powerschool
- Entered Dr Notes in PowerSchool
- Proper Phone Etiquette
- Checked in visitors in Raptor
- Ran attendance report for Athletics
- Entered Community Service forms
- Processed CORI forms
- Processed Working papers
- Sort Mail / Packages and deliveries
Administrative Assistant
The Stop & Shop Supermarket Company LLC
Abington, Massachusetts
01.2017 - 01.2022
- Company Overview: Administrative Assistant with over 5 years of experience managing business office functions while reporting to executive level leadership
- Weekly, period and quarterly budgets
- Sales and gross profit margins for orders
- P + L wins and opportunities summarization
- Coordinate and schedule meetings
- Monitor office supplies and order as needed
- Perform routine clerical functions such as answering phones, mailing, faxing and filing
- Ensured all Company SOP's were upheld and in compliance with State and Federal Laws
- Assisted with the on boarding of new hire staff
- Additional Skills: Versed in Microsoft Word and Excel Highly motivated and easily adaptable
- Over 30 years of customer service skills
- Administrative Assistant with over 5 years of experience managing business office functions while reporting to executive level leadership
File Maintenance Clerk
The Stop & Shop Supermarket Company LLC
06.2014 - 12.2017
- Performed general office duties such as typing, operating office machines and sorting mail
- Completed audits to ensure compliance with state and company pricing strategies; researched and corrected inaccurate prices using store equipment such as hand held symbol units; ensured that price tags throughout the store are consistent with item prices as recorded in the system and implemented price changes, additions, deletions for new and existing items accurately and efficiently using the pricing software
Assistant Cash Department Head
The Stop & Shop Supermarket Company LLC
09.2009 - 06.2014
- In addition to the responsibilities associated with the Cash Office, responsibilities included but not limited to maintaining Stop & Shop's high standard of exceptional customer service by offering timely, positive resolutions in response to customer inquiries and concerns while exhibiting patience and understanding
- In Assisting with training and development of associates; identifying customer trends and updating associate schedules to ensure the efficient and effective running of the Front End
- Preparing and updating action plans to ensure quality customer service standards are met
Cash Office Associate
The Stop & Shop Supermarket Company LLC
01.2001 - 09.2009
- Provided administrative support to the Store Manager by managing cash flow and banking via general office equipment such as computer, calculator and telephone
- Processed confidential reports and kept track of emails
- Made sure all necessary forms and information regarding compliance were current, accurate and available to associates throughout the store
- Assisted in the scheduling of the front end to ensure proper coverage at all times Ability to effectively multi task to ensure Stop & Shops high standards of quality customer service are consistently met
- Payroll functions- edits, put in vacation pay, sick time and personal holidays
Cashier/Service Desk
The Stop & Shop Supermarket Company LLC
09.1990 - 01.2001
- Responsible for processing customer purchases in a timely manner both accurately and efficiently
- Making sure the exchange of money is handled responsibly to ensure that the register balances at the end of each shift
- Responsible for greeting customers in a polite and cheerful manner, demonstrating positive customer service behavior by answering phones; processing customer returns; check cashing; money orders; Western Union; and issuing gift cards
- Responding to customer inquiries and concerns by offering timely, positive resolutions, and by exhibiting patience and understanding
- Being able to multi task in an effort to ensure the smooth running of the front end
Education
High School Diploma -
Whitman-Hanson Regional High School
Whitman, MA06-1993
Skills
- Microsoft Word
- Microsoft Excel
- Customer service
- Highly motivated
- Easily adaptable
- PowerSchool
- Phone Etiquette
- Ability to work well with other's
- Ability to work on my own
- Meeting planning
- Filing
- Mail handling
- Administrative operations
- Invoice processing
- Time management
References
Available upon request
Timeline
Administrative Assistant
New Home Network
12.2024 - Current
Summer Secretary
Bridgewater-Raynham Regional School District
06.2024 - 08.2024
Proctor
Bridgewater - Raynham High School
01.2024 - 11.2024
Administrative Assistant
Bridgewater-Raynham High School
09.2023 - 01.2024
Billing Clerk
The Stop & Shop Supermarket Company LLC
01.2022 - Current
Administrative Assistant
The Stop & Shop Supermarket Company LLC
01.2017 - 01.2022
File Maintenance Clerk
The Stop & Shop Supermarket Company LLC
06.2014 - 12.2017
Assistant Cash Department Head
The Stop & Shop Supermarket Company LLC
09.2009 - 06.2014
Cash Office Associate
The Stop & Shop Supermarket Company LLC
01.2001 - 09.2009
Cashier/Service Desk
The Stop & Shop Supermarket Company LLC
09.1990 - 01.2001
High School Diploma -
Whitman-Hanson Regional High School
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