Kimberly Leon
Killeen,TX
Summary
Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.
Overview
1
1
year of professional experience
Work History
Digital Personal Shopper, Cashier
Walamrt
11.2022 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Crew Member
McDonald's
02.2022 - 10.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Accurately operated cash register to process customer payments.
Education
High School Diploma -
Sonora High School
La Habra, CASkills
- Promote Products
- Security Standards
- Merchandise Selection
- Report Preparation
- Order Packaging
- Guest Experiences
- Entrepreneurial Leadership
- Guest Experiences
- Entrepreneurial Leadership
- Quick Adaptation
Languages
Spanish
Native or Bilingual
Timeline
Digital Personal Shopper, Cashier
Walamrt
11.2022 - Current
Crew Member
McDonald's
02.2022 - 10.2022
High School Diploma -
Sonora High School
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