Dynamic leader with a proven track record in supervising operations and ensuring compliance within child welfare. Skilled in training teams, enhancing service delivery, and implementing efficient case management strategies.
Overview
10
10
years of professional experience
Work History
FBSS Supervisor II
Department of Family and Protective Services
Austin, TX
07.2024 - Current
Supervised daily operations, ensuring compliance with state regulations and organizational policies.
Coordinated team activities to enhance service delivery and support family services initiatives.
Provided training and guidance to new and tenured staff, fostering a collaborative work environment.
Implemented strategies for case management efficiency, improving workflow within the department.
FCL Program Specialist V
Department of Family and Protective Services
Austin, TX
06.2021 - 07.2024
Collaborated with multidisciplinary teams to develop and implement FCL support programs.
Assisted State and Regional Missing Children Coordinators and Human Trafficking Division on data collection, reports, and FCL compliance.
Evaluated CPS program needs and coordinated resources to improve service delivery and outcomes for Foster Care Litigation Compliance.
Analyzed case data to identify trends and inform strategic planning initiatives and served as a IMPACT data fixer.
Facilitated training sessions for staff on policy updates and best practices in family services.
CVS Supervisor II
Department of Family and Protective Services
Austin, TX
02.2019 - 06.2021
Supervised case management team to ensure compliance with child welfare regulations and Department policy.
Provided oversight for legal cases in the Texas child welfare court system, and accompanied staff in testifying in court.
Developed and supported staff to enhance service delivery and operational efficiency.
Collaborated with community resources and stakeholders to achieve best outcomes for children in the Texas foster care system.
Implemented quality assurance measures to improve accuracy in case documentation and reporting.
CVS Specialist III
Department of Family and Protective Services
Austin, TX
05.2016 - 02.2019
Developed and implemented individualized service plans for clients in compliance with regulatory standards.
Conducted thorough assessments to identify client needs and determine appropriate services and resources.
Collaborated with multidisciplinary teams to coordinate care and support for vulnerable populations.
Trained and mentored new staff on policies, procedures, and best practices in service delivery.