Kimberly Madrigal Simon
Raising Canes
San Jose
2
Languages
1
Certification
2
years of professional experience
Caring and motivated Medical Assistant graduate with hands-on clinical training and experience in a pediatric healthcare setting. Knowledgeable in taking vital signs, injections, specimen collection, urinalysis, infection prevention, sterilization, medical terminology, and electronic health records. Strong ability to communicate with patients and work respectfully with healthcare teams. My customer service experience has taught me how to stay calm, organized, accurate, and helpful in busy environments. I am dependable, willing to learn, and committed to making every patient feel respected, comfortable, and cared for. Seeking an opportunity to grow as a Medical Assistant while providing safe, professional, and compassionate patient care.
Work History
Customer Service
9 Months- Welcomed customers and provided friendly, professional service in a fast-paced, high-volume environment.
- Processed customer orders accurately while maintaining efficiency and attention to detail.
- Managed multiple responsibilities simultaneously, including taking orders, preparing items, and assisting team members.
- Maintained a clean, organized, and safe work environment while following established procedures.
- Communicated effectively with customers and coworkers to resolve needs and support efficient daily operations.
- Remained calm, dependable, and professional while managing competing priorities during busy periods.
Customer Service
1 Year 4 Months- Provided efficient support in delivering customer service within a fast-paced restaurant setting.
- Processed customer orders accurately using cash register systems.
- Prepared food and beverages while ensuring cleanliness and quality standards.
- Delivered orders in a timely manner and addressed customer needs effectively.
- Maintained sanitary customer areas through regular cleaning and sanitizing of tables.
- Demonstrated teamwork, communication, and attention to detail in a high-volume environment.
Medical Assistant Extern
1 Month- Supported medical staff during examinations by preparing instruments and maintaining sterile conditions.
- Coordinated appointment scheduling and follow-up communications, improving patient flow efficiency.
- Completed hands-on externship as a medical assistant in a pediatric healthcare environment.
- Administered immunizations and performed routine lab tests, enhancing overall patient care quality.
- Displayed strong attention to detail in documenting patient information, resulting in accurate and complete records for healthcare providers.
- Applied medical terminology and infection control protocols in a clinical setting.
- Collaborated with healthcare professionals, reinforcing the significance of teamwork, patient safety, and compassionate care.
Education
Medical Assistant
High School Diploma
Skills
Vital Signs & Patient Intake
Injections
Urinalysis & Specimen Collection
Electronic Health Records (EHR)
Patient Registration & Scheduling
Medical Terminology
Anatomy & Physiology
Clinical & Labatory Safety
Infection Prevention & Control
Instrument Wrapping & Autoclave Sterilization
Surgical Tray Setup
Chart management
Basic Medical Billing & Coding
Microsoft Office
Customer support
Patient Centered Communication
Strong Attention to Detail
Able to Multitask in High Volume Environments
Dependable and Punctual
Team Oriented and Collaborative
Professional and Compassionate
Quick Learner with Strong Willingness to Grow in Healthcare
Excellent customer service skills
Certification
BLS Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service
Raising Canes
11.2025 - CurrentRead More
Medical Assistant Extern
Aasha Pediatrics - Dr. Meena Sathappan
05.2025 - 06.2025Read More
Customer Service
Birria Patro Jaramillo
07.2024 - 11.2025Read More
Carrington College
Medical Assistant
Read More
Cindy Avitia High School
High School Diploma
Read More