Kimberly Malicoat
Knoxville,TN
Summary
Dynamic leader with proven success at Hardcoat Technologies, LLC, enhancing team productivity by over 20% through effective staff management and workflow optimization. Skilled in training and mentoring, with a keen attention to detail, I excel in customer service, driving satisfaction and operational excellence.
Positive, collaborative, and solutions-oriented professional with strong organizational and leadership skills. Possesses comprehensive understanding of team dynamics and project management, along with expertise in conflict resolution and performance optimization. Committed to fostering productive work environment and driving team success.
Overview
3
3
years of professional experience
Work History
Supervisor
Hardcoat Technologies, LLC
04.2023 - 11.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Assistant Store Manager
IHOP
05.2022 - 02.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
High School Diploma -
Springboro High School
Springboro, OH06-1988
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
Timeline
Supervisor
Hardcoat Technologies, LLC
04.2023 - 11.2024
Assistant Store Manager
IHOP
05.2022 - 02.2023
High School Diploma -
Springboro High School
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