Kimberly Marcello

• Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Managed scheduling for appointments.

Tailored hairstyles to suit client preferences.

Executed precision color treatments tailored to client preferences and latest trends.

Enhanced overall client appearance through specialized hairstyling techniques.

Delivered chemical treatment solutions tailored to industry requirements.

Consistently advanced knowledge.

• Oversaw payroll processing, budgeting, tax preparation tasks as part of managing financial aspects of the salon business.
• Increased salon revenue through effective marketing strategies and promotional campaigns.
• Maintained a clean, safe, and welcoming salon environment for clients and staff members.
• Developed a loyal clientele with exceptional communication skills and attention to detail.
• Resolved customer complaints effectively by demonstrating empathy, understanding their concerns, and finding suitable solutions that ensure satisfaction on both ends.
• Managed salon operations, ensuring efficient scheduling and high-quality customer service.
• Trained and mentored junior stylists, fostering professional growth and skill development.
• Enhanced client satisfaction by providing personalized hair care solutions and styling advice.
• Established strong relationships with vendors, ensuring timely delivery of supplies and equipment maintenance support when needed.
• Incorporated strategic partnerships with complementary businesses like bridal boutiques or photography studios to offer exclusive packages and increase the salon''s market reach.
• Evaluated industry trends to introduce innovative techniques and services for an enhanced client experience.
• Expanded service offerings based on market demand analysis which resulted in increased bookings from new target segments.
• Streamlined inventory management for optimal product availability and cost effectiveness.
• Conducted regular performance evaluations for staff members, setting clear expectations for professional growth opportunities within the salon.
• Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
• Kept all building areas and equipment functional and well-organized to promote business performance.
• Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
• Learned and remained updated on statutory requirements and regulations.
• Educated service personnel on company policy and procedure.
• Researched and evaluated current and potential products used by service staff.
• Initiated workplace improvement programs for increased service efficiency.
• Delegated workplace responsibility to appropriate staff.

• Enhanced product selection with strategic sourcing and collaboration across teams.
• Analyzed market trends to inform purchasing decisions and identify emerging opportunities.
• Researched competitor pricing to inform negotiation strategies and enhance competitiveness.
• Negotiated favorable terms with suppliers by conducting thorough market research and analysis.
• Developed purchasing strategies to align with company goals and market trends.
• Maintained timely product deliveries by effectively communicating with vendors, merchants and distribution center.
• Leveraged strong analytical skills to evaluate sales data, driving better-informed buying decisions that maximized profits.
• Enhanced supplier relationships by negotiating contracts and securing advantageous pricing.
• Analyzed market trends to identify new products and make informed buying decisions.
• Participated in trade shows and industry events to stay current on market trends and build valuable connections with suppliers.