Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Martinez

Paterson,NJ

Summary

A highly-motivated student with a desire to take on new challenges and provide great services. Skilled with great communication and active listening. Ready to improve skills and knowledge.

Overview

4
4
years of professional experience

Work History

Sales Associate

Turn Out Uniforms
03.2023 - Current
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Answer phone calls, as well as call customers in regard to questions about their orders.
  • Organized electronic and hard copy filing systems for easy retrieval of documents and information.
  • Help customers find the correct uniform based on department and class.
  • Write downcustomers's orders in a detailed manner.

Cashier

Champs Sports
08.2020 - 07.2023
  • Accepted cash and credit card payments, issued receipts, and provided change.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • The preserved appearance of the store by arranging and replenishing displays and merchandise racks.
  • I trained new team members in cash register operation, stock procedures, and customer services.
  • Learned roles of other departments to provide coverage and keep the store operational.
  • Helped customers complete purchases, locate items, and join reward programs.

Sales Associate

Tillys
11.2019 - 02.2020
  • Adhered to company initiatives and achieved established goals.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

Certificate - Medical Assisting

American Institute
Clifton, NJ
06.2024

Skills

  • Customer Service
  • Product Knowledge
  • Order Taking
  • bilingual
  • teamwork
  • time management
  • attention to detail
  • communication
  • adaptability

Timeline

Sales Associate

Turn Out Uniforms
03.2023 - Current

Cashier

Champs Sports
08.2020 - 07.2023

Sales Associate

Tillys
11.2019 - 02.2020

Certificate - Medical Assisting

American Institute

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Kimberly Martinez