KIMBERLY MASSER
Valley View,PA
Summary
Billing & Collections Specialist with a total of 9 years of experience adept at managing accounts receivable and streamlining billing processes. Proven track record in recovering over $10M of outstanding balances and reducing overdue accounts, enhancing the financial health of organizations. Skilled in financial statements, auditing, and customer service, with a commitment to innovation and efficiency in financial operations.
Overview
6
6
years of professional experience
Work History
Surety Renewal Analyst
Rosenberg & Parker, Inc
11.2024 - Current
- Document Reporting
- Premium calculation for single & multi-year bonds
- Preparing documents for issuing
- Maintaining renewal files
Billing & Collections Specialist
Keystone Insurer's Group
09.2023 - 11.2024
- Enter bid bonds and prepare them for issuing, ensuring accuracy and compliance.
- Collaborate with underwriters and internal departments to address billing issues.
- Served as a key liaison between departments, facilitating seamless communication and swift resolution of billing inquiries and disputes.
- Implemented standardized templates to streamline billing processes and reduce manual entry time.
- Provided comprehensive support to the management team, handling renewals, preparing documents, and assisting with day-to-day operations.
- Maintained meticulous records, coordinated with underwriters, and ensured accurate processing of bonds, riders, and premium refunds.
- Managed accounts receivable, tracked payments, and initiated collection efforts, recovering over $500K in incorrectly issued refunds through meticulous resolution of discrepancies.
Sr. AP/AR Account Rep & Collections Analyst
Thermo Fisher Scientific
06.2019 - 09.2023
- Analyzed and verified invoices, resolving discrepancies to maintain vendor relationships.
- Collected overdue payments, reducing outstanding balances and improving cash flow.
- Prepared and reported AR aging to financial leadership, supporting informed decision-making.
- Developed and implemented new procedures, enhancing collection efficiency and reducing bad debt.
- Managed complex AP/AR processes, ensuring accurate financial records and timely payments while developing strategies to optimize cash flow and reduce outstanding balances.
- Implemented streamlined collection procedures, significantly reducing overdue accounts and improving overall financial health of the organization.
- Pioneered new processes for invoice verification and payment authorization, enhancing efficiency and minimizing errors in financial transactions.
- Fostered strong relationships with internal departments and external vendors, facilitating smooth communication and resolving complex invoice discrepancies.
Skills
- Journal Entries
- Communication
- Organization
- Customer Service
- Time Management
- Self-Motivation
- Administration
- Auditing
- Accounts Payable
- Accounts Receivable
- Analysis
Timeline
Surety Renewal Analyst
Rosenberg & Parker, Inc
11.2024 - Current
Billing & Collections Specialist
Keystone Insurer's Group
09.2023 - 11.2024
Sr. AP/AR Account Rep & Collections Analyst
Thermo Fisher Scientific
06.2019 - 09.2023
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