Kimberly Masten
Summary
Experienced professional dedicated to optimizing territory operations, driving growth, and streamlining processes through effective team collaboration. Recognized for adaptability and dependability in dynamic environments, consistently delivering high-quality performance. Proficient in medical device training and education, leveraging these skills to ensure efficient operations and maximize productivity.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Territory Coordinator
Viemed
10.2024 - Current
- Increased revenue through the development of lasting relationships with key accounts.
- Cultivated strong relationships with industry partners, paving the way for possible collaborations or referrals in the future.
- Generated leads for sales opportunities through networking events and online research.
- Expanded territory coverage by identifying and targeting new potential clients.
- Coordinated patient care activities, ensuring seamless communication among medical staff.
- Assisted in patient education to promote adherence to treatment protocols.
Clinical Liaison
Med Emporium
North Carolina, South Carolina
02.2017 - 10.2024
- Assisted in hospital staff and patient education and development by sharing clinical expertise in relevant areas such as respiratory therapy or disease management.
- Collaborated with marketing efforts to showcase company strengths and attract new referral sources from local hospitals or community-based organizations.
- Streamlined the referral process for smoother patient transitions into post-acute care settings through meticulous documentation and timely communication.
- Cultivated productive relationships with referral sources, leading to increased admissions for the company.
- Enhanced care coordination by collaborating with healthcare providers, patients, and families to develop comprehensive care plans.
- Developed strong rapport with community partners by attending local health fairs, conferences, or networking events to promote the facility''s programs and services.
- Reduced hospital readmission rates by closely monitoring patients'' progress and ensuring appropriate follow-up care upon discharge.
- Taught health care professionals, patients and families to use at-home medical equipment.
Clinical Liaison
At Home Hospital Equipment
Charlotte NC, Wilmington NC, Myrtle Beach SC
05.2011 - 02.2017
- Assisted in staff education and development by sharing clinical expertise in respiratory therapy and disease management.
- Streamlined the referral process for smoother patient transitions into post-acute care settings through meticulous documentation and timely communication.
- Cultivated productive relationships with referral sources, leading to increased admissions for the company
- Taught patients and families to use at-home medical equipment.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Respiratory Therapist
Novant Health, Inc
Charlotte NC
05.1995 - 05.2011
- Managed and operated mechanical ventilators to deliver airway management.
- Managed ventilator support for critically ill patients in intensive care units, ensuring proper adjustments according to physician orders and clinical guidelines.
- Administered oxygen therapy, aerosol therapy and inhalation therapy to improve patients' breathing and lung function.
- Provided emergency response assistance in cases of respiratory distress or failure as part of a rapid response team.
- Educated patients and families on disease management, breathing techniques, and medication administration, promoting self-care and adherence to treatment plans.
- Tested pulmonary function and analyzed arterial blood gas to identify abnormalities and issues with patient lung function.
Education
Associate of Applied Science - Respiratory Care
SWVCC
Richlands, VA05-1992
Skills
- Effective Sales Presentations
- Client Development
- Territory Development Planning
- Clinical Team Training
- Patient Training Facilitation
- Product Training Expertise
Certification
- Basic Life Support Certification (BLS)
- RRT,RCP
Timeline
Territory Coordinator
Viemed
10.2024 - Current
Clinical Liaison
Med Emporium
02.2017 - 10.2024
Clinical Liaison
At Home Hospital Equipment
05.2011 - 02.2017
Respiratory Therapist
Novant Health, Inc
05.1995 - 05.2011
Associate of Applied Science - Respiratory Care
SWVCC