Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Robert Hooper

Bremerton,WA

Summary

Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.

Overview

21
21
years of professional experience
1
1
Certification

Work History

General Manager

Best Buy
Silverdale, Washington
08.2013 - 07.2024
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Trained employees on duties, policies and procedures.
  • Tracked monthly sales to generate reports for business development planning.

Sales Manager

Best Buy
Missoula, MT
08.2003 - 07.2013
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Managed daily operations of sales department, including supervision of staff members.
  • Implemented process changes to streamline sales department workflow.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Developed and implemented sales strategies to increase market share.
  • Created and presented monthly reports to management on sales performance.

Education

Finance

The University of Montana
Missoula, MT
01-2005

Public Finance

Skyview High School
Billings, MT
06-2001

Skills

  • Schedule Management
  • P&L Management
  • Business Development
  • Quality Management
  • Customer Retention
  • Workflow Planning
  • Operations Oversight
  • Sales
  • Staff Supervision
  • Performance Improvement

Accomplishments

  • Consistently won awards within Best Buy for Net Operating Profit Growth and Customer Satisfaction Scores being the highest in the PNW of the Countries Best Buy's.

Certification

  • Qualified in all microsoft suite including word, execel, power point and power bi business analytics software.

Timeline

General Manager

Best Buy
08.2013 - 07.2024

Sales Manager

Best Buy
08.2003 - 07.2013

Finance

The University of Montana

Public Finance

Skyview High School

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Robert Hooper