Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Kimberly McWhorter

Adams,TN

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Lend Nation
06.2024 - Current
  • Answered inquiries and provided superior customer service to clients.
  • Communicated with customers daily to request information and complete paperwork.
  • Managed customer relations, ensuring timely communication of loan status updates for increased client retention.
  • Assisted in resolving customer complaints, following procedures to find mutually beneficial solutions.
  • Set up, stored and updated customer files, department records and regulatory paperwork.
  • Contacted customers via mail, telephone and email to relay acceptance or rejection of applications.

Hostess

Buffalo Wild Wings
03.2021 - 05.2024
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

High School Diploma -

Montgomery Central High School
Clarksville, TN
05-2009

Skills

  • Filing systems
  • Strong organization
  • Data entry
  • Creative problem solving
  • Payment collection
  • Proofreading
  • Customer service
  • Problem-solving
  • Multitasking Abilities
  • Reliability

Timeline

Customer Service Representative

Lend Nation
06.2024 - Current

Hostess

Buffalo Wild Wings
03.2021 - 05.2024

High School Diploma -

Montgomery Central High School

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Kimberly McWhorter