KIMBERLY MELENDEZ
Charlotte,NC
Summary
Production Supervisor
Seasoned professional with experience in the manufacturing industry. Adept in overseeing production operations, safety and quality control and motivating staff. Possesses strong problem-solving skills and a proven track record of meeting production goals and deadlines. Dynamic leader with strong background contributing to process improvements and change implementation. Skilled analyst and problem-solver focused on eliminating operational gaps and optimizing services. Provide team members with the knowledge and tools to succeed in fast-paced environments. Detailed Quality Coordinator with experience increasing product tractability through research and implementation of new QA standards. Focused, determined and comfortable completing multiple tasks in fast-paced environment. Excellent coaching and mentoring skills.
Overview
5
5
years of professional experience
Work History
Quality Coordinator
Qualpac
Charlotte, NC
02.2025 - Current
- Monitored product trends and suggested changes.
- Identified potential sources of contamination or cross-contamination within the facility and implemented preventive measures accordingly.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Generated weekly performance reports to track customer service metrics.
- Resolved customer complaints or answered customers' questions.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
QUAILITY MANAGER
Qualpac
CHARLOTTE, NC
08.2024 - 02.2025
- Developed and implemented quality assurance processes to ensure product compliance with customer requirements.
- Created and wrote manuals on production processes for new production lines, adapting standard operating procedures to consistently achieve order specifications.
- Investigated customer complaints regarding product quality issues and developed strategies for resolution.
- Implemented quality control measures to uphold company standards.
- Established procedures for inspection and testing of incoming raw materials, components and finished products prior to shipment.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Monitored changes in quality regulations and standards, updating company practices to maintain compliance.
Receiving Team Member
Productiv
Charlotte, USA
03.2021 - 06.2023
- Maintained a clean and safe work area in compliance with OSHA standards.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Reviewed work orders to check correctness of deliveries.
Confirmation Team Member
Productiv
Charlotte, USA
02.2021 - 06.2023
- Monitored operations and reviewed records and metrics to understand company performance.
- Verified shipping documents for accuracy.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Obtained required documentation to process shipments and support movement.
Production Supervisor
Productiv
Charlotte, USA
07.2021 - 06.2022
- Trained employees on equipment operations and work and safety procedures
- Developed and maintained detailed documentation of production processes and activities
- Coordinated the planning and execution of production orders, ensuring on-time delivery
Quality Control Inspector
Productiv
Charlotte, USA
01.2021 - 07.2021
- Conducted root cause analysis investigations when issues arose with production processes or end-products.
- Calibrated products to match design and operational specifications.
- Notified supervisors or other relevant personnel of test or production issues.
Production Line Leader
Productiv
Charlotte, USA
11.2020 - 07.2021
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Supervised daily line operations to ensure production targets were met or exceeded.
- Trained new line workers in proper operational procedures and safety protocols.
Machine Operator
Productiv
Charlotte, USA
09.2020 - 11.2020
- Load raw materials into machines according to specified measurements.
- Adjust machine settings to complete tasks accurately.
- Monitor the feed and speed of machines during the machining process.
- Record production information such as quantities produced and materials used on daily logs.
Education
High School -
Aldine Senior High
Houston, TX11.2013
Skills
- Train Employees
- Staff Management
- Coordination
- SAP
- Activities Reporting
- Judgment and Decision-Making
- Service-Orientation
- Equipment Operation
- Bilingual inglish and spanish
Timeline
Quality Coordinator
Qualpac
02.2025 - Current
QUAILITY MANAGER
Qualpac
08.2024 - 02.2025
Production Supervisor
Productiv
07.2021 - 06.2022
Receiving Team Member
Productiv
03.2021 - 06.2023
Confirmation Team Member
Productiv
02.2021 - 06.2023
Quality Control Inspector
Productiv
01.2021 - 07.2021
Production Line Leader
Productiv
11.2020 - 07.2021
Machine Operator
Productiv
09.2020 - 11.2020
High School -
Aldine Senior High
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