Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Kimberly Mendoza

Bronx

Summary

Developed strong interpersonal and organizational skills in fast-paced retail environment. Demonstrated ability to manage multiple tasks and provide high-quality customer service. Seeking to transition into new field, applying these transferrable skills to contribute to dynamic team.

Overview

2
2
years of professional experience

Work History

Shift Supervisor

CVS Pharmacy
08.2024 - Current
  • Promoted to Shift Supervisor after consistently demonstrating exceptional customer service and leadership abilities.
  • Oversee daily store operations, ensuring smooth and efficient shifts.
  • Supervise and support team members, offering guidance and training to new employees.
  • Address customer concerns and inquiries promptly, maintaining high satisfaction levels.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Helped store management meet standards of service and quality in daily operations.
  • Conducted regular inventory checks to maintain adequate stock levels and minimize waste.

Sales Associate

CVS Pharmacy
05.2023 - 08.2024
  • Delivered outstanding customer service by assisting customers with product selection and answering inquiries.
  • Operated cash registers, assisting customers during transactions and at self-checkout stations.
  • Restocked shelves and organized merchandise to maintain a clean, well-stocked store.
  • Supported store operations by performing regular inventory checks and restocking items as necessary.
  • Ensured the store environment remained clean and organized, improving customer experience.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.

Education

Highschool Diploma -

Belmont Preparatory High School
06.2022

Skills

  • Communication Skills
  • Ability to Work Under Pressure
  • Customer Service Excellence
  • Team Leadership
  • Stocking & Inventory Management
  • Problem Solving
  • Time Management
  • Cash Handling

LANGUAGES

English

Timeline

Shift Supervisor

CVS Pharmacy
08.2024 - Current

Sales Associate

CVS Pharmacy
05.2023 - 08.2024

Highschool Diploma -

Belmont Preparatory High School

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