Kimberly Miech
Waukesha,WI
Summary
Results driven medical biller with several years of hands-on experience in account management, revenue generation and medical billing and coding. Accomplished in developing strategies to improve workflows and processes and actualizing procedures to enhance revenue generation. Demonstrated leadership skills guide teams towards success, optimize performance and sustain organizational success.
Overview
18
18
years of professional experience
Work History
Sales Associate
Bath and Body Works, Limited Brands
Brookfield, WI
09.2019 - Current
- Organized store by returning merchandise to proper areas and restocked displays.
- Provided accurate information about products, prices and services.
- Handled customer complaints in a professional manner.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Key carrier position which was responsible for store opening and closing. Managing of employees on those shifts.
Medical Billing Specialist
Orthopaedic Associates Of Wisconsin
Pewaukee, WI
05.2007 - Current
- Initiated collection efforts on unpaid accounts by contacting insurance companies or patients directly via phone or mail.
- Collaborated seamlessly with collections agency, legal counsel, and represented Orthopaedic Associates of Wisconsin in court proceedings.
- Eliminated inaccuracies in accounts payments by verifying information prior to generating refund checks and electronic payment transfers.
- Answered customer questions to maintain high satisfaction levels.
- Handled comprehensive account-related questions from the business office team.
- Developed monthly schedules for phone and in-office coverage for the business office team.
- Created effective training materials for staff development.
- Managed daily payment posting operations for a time.
- Led billing functions before position was eliminated.
- Worked closely with reception and scheduling departments. I have been cross-trained in both departments for the last 14 years. I have performed training in the reception area and covered for the needs of the business. I have created for both reception and scheduling weekly schedules since April 2024.
- Coordinated with ATI to manage therapy charge reviews and release claims to our payers.
- Served as liaison to streamline interactions between our billing team and Lakefront's.
Education
High School Diploma -
Thornton Fractional South High School
Lansing, IL06-1993
Some College (No Degree) - Nursing
South Suburban College of Cook County
South Holland, ILEMT Certification -
South Suburban Hospital
05-1995
Skills
- Bill payment
- Quality-oriented team player
- HIPAA compliance
- CPT knowledge
- Collections management
- Claim submission
- Payment posting
- Patient billing
- Denial management
- ICD-10 proficiency
- EPIC software applications proficiency
- Files and records management
- Insurance verification
- Information requests
- Balance reconciliation
- Claims review
- Billing and collection procedures
- Data security procedures
- Medical billing
- Multitasking and organization
- Insurance claims processing
- Patient account analysis
- Collection calls
- Critical thinking
- Clerical support
- Medical terminology
Timeline
Sales Associate
Bath and Body Works, Limited Brands
09.2019 - Current
Medical Billing Specialist
Orthopaedic Associates Of Wisconsin
05.2007 - Current
High School Diploma -
Thornton Fractional South High School
Some College (No Degree) - Nursing
South Suburban College of Cook County
EMT Certification -
South Suburban Hospital
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