Kimberly Moctezuma
Houston,TX
Summary
With four years of experience in operational management, skilled in enhancing customer service and optimizing inventory processes. Demonstrates expertise in team leadership, payroll, and sales mentoring, fostering a supportive and collaborative work environment. Eager to leverage managerial skills to drive business success. Always looking to learn new skills, take on new responsibilities and grow professionally.
Overview
4
4
years of professional experience
Work History
General Manager
The burger joint-UH
08.2024 - 05.2025
- Promoted to General Manager by demonstrating comprehensive knowledge of front and back of house.
- Developed team leadership skills, fostering a collaborative and efficient work environment.
- Addressed operational challenges, resulting in improved service and staff performance.
Shift Leader
The Burger Joint
10.2021 - 08.2024
- Led shift operations, optimized team performance, and ensured customer satisfaction, reducing wait times and boosting sales.
- Teaching New hires company expectations following training syllabus, how to keep station clean and organized.
- Oversee daily operations to enhance customer satisfaction.
Expo
The Taco Stand
01.2021 - 09.2021
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
Education
High School Diploma -
Booker T Washington
Houston, TX06.2023
Medical assistant program - undefined
Barbara Jordan Career Center
Houston, TX06.2023
Skills
- Medical Terminology
- Senior Community
- Customer Service
- Inventory
- Computer
- Payroll
- Invoice
- Team Leadership
- Sales mentoring
- Operational management
- Labor
- Food Safety knowledge
- Team leadership
- Staff management
- Staff training
- Staff supervision
- Schedule management
Languages
Spanish
English
Additional Information - Projects
- Booker T Washington Aguilas Unidas Programs
- Vice President for Aguilas Unidas program
- School Food Bank Organizer (computer station)
- Volunteer with translation
Interests
- Dancing
- Music
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Volunteering
- Watching Movies and TV Shows
- Fashion and Style
- I like trying new recipes and food trends
- Food Photography
- Volunteer Work
COURSES
High School Diploma, 2023
OSHA Outreach training, Aug 2019
Certificate of recognition health science, 2023
Food manager certifications, Sep2024 - Sep2029
Timeline
General Manager
The burger joint-UH
08.2024 - 05.2025
Shift Leader
The Burger Joint
10.2021 - 08.2024
Expo
The Taco Stand
01.2021 - 09.2021
Medical assistant program - undefined
Barbara Jordan Career Center
High School Diploma -
Booker T Washington
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